tanoor 4+

Super confusing interface

The checkout process in the app leaves your order up after you pay as if it hasn’t processed. Insanely, there’s not even an email confirmation so you have no clue whether it went through or not.

Tanoor’s food deserves a better app

This app’s user interface is bizarre, and a case study in terrible design. The five star reviews are friends and relatives of the app author or have never used a phone app before.

Buttons are in weird locations. Thinks you should click on are greyed out. You cannot do basic things like edit a menu item. (Delete and re-add.) When the order is submitted the app suggests you to call the restaurant to verify it’s been received. There is an email, but it’s lacking any useful information like the time selected or what was in the order. It thus becomes a leap of faith that everything works out.

Apple Pay is an improvement over an earlier version requiring you enter credit card info In separate boxes.

While the prices are same as menu, there are unexplained service charges (5%) added on at the end after tip.

I love Tanoor but hate this app. After each order I delete it, it bothers me so much.

Developer Response ,

Thank you for your feedback. All your concerns have been addressed. We also now support Apple Pay. Please check it out

Disastrous user interface

Love the Apple Pay integration. One star earned for that. The user interface is a nightmare. Active buttons grayed out, UI repositions off screen, a BACK button overused for all navigation. Fire that UI intern and redesign this please. Tanoor’s great food deserves better.