We update our app regularly to make your experience even better. Every app update includes improvements for reliability and performance. We'll also make sure to highlight any important new features right here. Thank you for choosing TapeACall!
• Tapping on a transcription timestamp will bring you to that point in your recording
• Bug and visual fixes
Ratings and Reviews
Extremely Functional, Slightly Expensice
This app works absolutely fantastic! The quality of the recording is amazing, and it allows you to export the recording file to Google Drive (and exporting does not affect the sound quality!).
Additionally, if you just need to record one phone call as a one time ordeal, the free trial gives you access to all of the app’s functions, so you can use it as a one time use phone call recorder if you want (just remember to unsubscribe from the auto-renewal!!)
Introduces Terrible BUZZ Noise!
Don’t use this app if you intend to record conversations on a conference line (conference bridge). A conference bridge is a line all parties dial into and use a passcode to join a meeting. This method of conferencing is pervasive in the business world.
If I call normally there is no background noise - works as intended. When I call into a conference bridge using the app and merge the calls there is a horrible persistent buzzing in the background. The tone of the buzz goes up and down which is very distracting and makes it difficult to hear the conversations. I have the same issue on two different iPhones using two different networks (T-Mobile and Verizon; iPhone 7+ and iPhone SE). The buzz is ONLY introduced when I call into a conference call bridge. Regular calls (non bridge) seem to work fine. Unfortunately this is the primary reason for my use of the app (recording phone meetings on a bridge for transcription).
Note: when I tried to leave feedback to the developers using the link in the App Store it bounced me to a web page with only a link to an FAQ. There is a “contact” link on the web page but clicking it only takes you back to the same web page. There is no way to leave feedback and I’m certainly not leaving feedback on Twitter, Facebook, or Instagram. I thought most developers wanted real feedback. Too bad.
Developer Response ,
Hello, Bellacuda. Very sorry to hear that you're frustrated by this. Please reach out to our customer support staff at Support@TapeACall.com or via Live Chat on our website at https://www.tapeacall.com/faq. Once there, tap on the red Support icon in the bottom right hand corner and type in "chat" in the search bar. Live Chat is available from 10AM-9PM EST and you can report the issues you've indicated above. This certainly is not normal and we'd like to address this as soon as possible. We look forward to hearing from you soon.
No longer works for Verizon Customers
I have been using this recording device for a few years now. At least three to four years. It worked really well. Then intermittently, I started having issues with the merge button. As soon as the call would be merged it would disconnect my call. I use this app almost daily for very important calls. When I first started experiencing this issue, I was told to use another US call in number and yes, that worked a couple of times, but now I’m being told that in order to solve this issue is to uninstall TapeACall and do a soft reset on my phone. Whatever that means... I would lose my work recordings I use on another app. All court procedures. No way, it’s not worth it. Why would anybody in their right mind would reset their phone to continue to use this App. I think it’s pretty ridiculous to expect your customers (Verizon only) to reset their phone. Bad enough when your phone company tells you to reset your phone. Bye TapeACall it’s been real, but I will have to find another reliable app. But it is an awesome awesome app. Just doesn’t work for Verizon customers who won’t reset their phones.
Developer Response ,
Hello, noodles0917. We do apologize for any inconvenience this has caused and completely understand your frustration. We are aware of the merging issues that a number of our Verizon users are experiencing when trying to record calls with TapeACall. Unfortunately, an issue on Verizon's end is the cause and they are working on a solution. We do not have a timeline for a resolution and as a temporary solution (coming straight from Verizon), you would need to reset your network settings. This would not delete any data, information and most importantly your recordings from your device. This would simply reset Verizon's connection to your device, which would alleviate the merging issues temporarily. Again, very sorry this is the case currently and we hope Verizon fixes this issue soon.
- Epic Enterprises LLC
- 76.1 MB
Requires iOS 11.2 or later. Compatible with iPhone.
English, Arabic, Chinese, Croatian, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Italian, Japanese, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- Age Rating
- Rated 4+
- © (c) 2019 Epic Enterprises LLC
- In-App Purchases
- Pro Upgrade $2.99
- Pro Upgrade $0.99
- Pro Upgrade $1.99
With Family Sharing set up, up to six family members can use this app.