Taptap Send has been an incredibly amazing resource for my as a PhD researcher and international students who serve as a Graduate Research Assistant, and who love sending money back home for supporting the family, covering educational expenses of my siblings, buying books for my nephews and nieces, and paying bills back home to reciprocate the kindness of my dear father, who has invested a lot in our educational journey and in our future. It’s the most easiest and convenient way to send money back home to my loved ones and the fun part is, they receive it within 5 minutes of the transaction completion. This is super helpful and I have referred this wonderful resource to a lot of friends already, and I am going to have 2 more referrals to complete 3 referrals between 23rd to 31st May, and claim $75 ($25 each referral) and additional $100 bonus . I am super excited for this and a lot of future referrals. A happy and satisfied Taptap Send user :)

Taptap send is an unfinished project and they are very careless of customers. Do not send your money through here!!! Initially I thought they will send money only to mobile money account but no, they will transaction to any phone number even if the user to not have an active mobile money account. I initiate a transaction base on the understanding that the transaction will not go through if the user doesn’t have an active mobile money account Mistake (unfinished app). With fess hours that the receiver told me that they can access the funds, I tried to cancel but again another issue here (customer do not have ability to cancel a transaction even within one minute of completion). I check the cancellation request process and contacted via email, WhatsApp and even call. Over a week of my request the transaction is still not canceled and they will give the same status of my request being escalated to their partner in Cameroon pending response (unprofessional and careless) they have not been able to set real expectations on when I will have my money back so this can take months!!! This money was for my mom health emergency and I can’t having back on time for her bills and médecines. Please do not use this app to send your money it will at your own risk, because they will not be able to assist you in case of issues with your transaction. Zero customer service!! Run with your money !!!

I signed up for this app because I had a referral and heard good things. After trying to send my first transfer the app asked for extended validation. It had been upload photos of my license and then take a selfie. I received a message about two hours later saying my account was verified and approved, and then when I went to check on my transfer I received a message that I was suspended and to check my email. They had sent no email. I reached out to support myself and then 8 hours later I got the email saying I was suspended and support sent me a follow-up too. After answering their questions I was told they needed 7 days to review my account. So now I’m left with an app I can’t use that has my personal data and a very slow support process. I recommend looking elsewhere for this type of service. Communication from support seems to take half a day or more and is mostly all form letters that include inaccuracies like “we spoke on the phone” even though it was through email. It simply doesn’t instill confidence that they can be trusted with your money, identity, or security.Edit: the developer response is not true their support is no help either. They told me I would have a resolution within 7 days and I’ve heard crickets. They sent me the same questions several times but never seem to follow up.

I find this app very creepy. You start off setting up your account and they ask for few personal information and they ask for more information little by little. By the time you know it, they would’ve collected your entire life and if you want to change anything, then you’d have to contact support. That’s where the trouble begins. You can’t get anyone to talk to and they then make it almost impossible to remove your personal information or close the account. Unless you want give every personal information, even your whole life, be very careful. Too invasive and creepy, to say the least.By the time you finish setting up, you feel like you were seeking employment with the FBI. They take everything you’ve lived for and then turn around and say that they have to closed your account. I’ve used PayPal, xoom and never a problem and PayPal itself for over 10 years and no problem with my ID but these folks claim there’s a problem and yet they can’t tell me because of government regulations as if the government is afraid of me. Creepy folks!!! Please run far and don’t follow their very creepy approach. Next time they will ask for your parking ticket, airline boarding pass, and maybe utility bill as well as your X-ray photos