I have been an active user since the app was launched as Taskuro, about a year give or take. The developers have come a long way, but there’s still work to do. I have experienced “glitchiness” on a regular basis, however, that was usually when it was time to update the software. Unfortunately, you have to wait for the in-app pop-up asking to restart the app. I do like the recently launched admin web browser monthly view. It’s definitely better than having to scroll through the list, waiting for the next screen to load, but the app now have a calendar tool which allows the user to choose a particular date without having to scroll down pages and pages. It does help me keep up with cleaners work hours, but there is no option to make changes to times from previously completed tasks in the event the cleaner forgot to start the project, complete the project, etc. The app also offers to sync Google Calendars, which was working great for a bit, but there’s some issues to work through. I’m still using the app, hopefully offering good feedback to help developers to improve the app.

I just recently started using Taskbird the experience has been okay could be better, as a cleaner there are some home owners that have a checklist and require you to take photos which is not the problem. The problem is everytime I go to the checklist and try to add a photo to the checklist I am taken to a screen that says take a photo, I click on the button and nothing happens, I hold on the take a photo button, nothing. I tried on and off Wi-Fi, I logged out of the app and back in, I tried going to same screen but a different which allows you to write a bit or take a photo, I can write a note but still can’t take a photo. There are no updates for the app. I’m all out of options and believe this is an issue with the app itself. Due to this issue of not allowing me to complete the job until I have a picture in the checklist but the app not allowing me to upload or take a picture, is making my work time not accurate because I can’t clock out on time due to this issue.

There’s potential for this to be a great app. Right now, we’re simply dealing with it because it’s our only option. There are some glitches. We also have a google calendar synced, but every time we update the google calendar it doesn’t update in the app, so I have to enter a job into the app anyway. Not a serious deal breaker, but still a time consuming nuisance.

So very many issues DAILY with glitching, freezing, locking my team members out of the app so that they can’t continue a cleaning task or complete a mandatory checklist, tasks disappear then reappear on a different day, assignments to team members drop off, and now the latest integration with requests through Turno showing in Taskbird is a living, breathing nightmare. I had refrained from submitting a review until tonight while trying to reject a project a client submitted in error…the project is deleted in Turno but now duplicates every time I open the Taskbird app so that now I have to scroll past several of these duplications in the schedule to see what’s on the legit schedule. And please don’t even bother with the customer support. They’ll promise to “work on it” but nothing is ever resolved.Maybe if they made a paid app they could afford to hire developers and technicians to fix the problems rather than just bombard with new updates for features that rarely work.