Screenshots

Description

Crush your to-do list with TaskRabbit! We connect you with skilled Taskers to tackle home services and contactless errands around town, safely and efficiently. Popular tasks include furniture assembly, moving, mounting, delivery, and shopping. Plus, we back all tasks with our Happiness Pledge so you can have peace of mind.

HOW IT WORKS
1. Tell us about your task
2. Get a list of qualified, available Taskers
3. Select a Tasker based on pricing and reviews
4. Get it done!

WHY USE TASKRABBIT?
• Book contactless help in minutes
• Find same day help
• Get transparent pricing
• Access trusted local Taskers
• Chat with Taskers in the app
• Make secure payments in the app
• Get backed by our Happiness Pledge
• Taskers saved customers 4.3M hours over 10 years
• Contact support through email, chat, and phone

ADDITIONAL SERVICES
• Personal Assistant | Errands, delivery & shopping, waiting in line, organization
• Handyman | Home repair, painting, plumbing
• Moving | Hauling, lifting & shifting furniture
• Yard Work | Leaf removal, snow plowing, gutter cleaning

LOOKING TO BECOME A TASKER?
Learn more at https://www.taskrabbit.com/become-a-tasker

What’s New

Version 6.28.1

We’re testing a couple tweaks to make your TaskRabbit experience even better — if you see them, let us know what you think! First, a lucky group may see a redesigned app home screen with personalized task suggestions. We’ve also made signing up and booking your first task a lot easier! We used to ask for your payment details when you create an account. Jumped the gun, we know, so now we only ask when you’re ready to book your Tasker.

Ratings and Reviews

4.7 out of 5
12.8K Ratings

12.8K Ratings

Functionality over Design ,

Shocked at the negative reviews

Just used TR to move shelving units from my friend’s apartment to mine. The whole experience was great and the app was easy to use (and I work at a tech company!). The notifications work properly (important!) and you can leave/read reviews for potential suggestions. I read almost every review before deciding on a TR and I had a really easy and efficient time with my task. So I’m shocked at all the negative reviews on here - take a minute to do your research and you won’t be disappointed.

That said, because this is the App Store, one feature/UX suggestion I have would be to move the search to the header rather than at the bottom on Home as I actually had no idea it existed for most of the time I’ve had this app downloaded. Also, I wish you could set your TR results to sort the same way every time (I wanted price from low to high instead of recommended - it was annoying having to toggle that each time I searched a new time or date). Lastly, it would be more convenient to enter any promo codes in settings vs. after you’ve booked a task and are ready to checkout - especially since other sharing economy apps have conditioned us to do it this way.

Other than those three things, can’t really complain and would use again!

Pervasive Mediocrity ,

I can no longer pick taskers of my choice

I was trying to book an assembly request in SF a few days in advance, but I was unable to select a tasker that I’ve used before. I thought they may be unavailable, but then I remembered they sent me a direct link to their profile. Once I clicked on the link it showed me that they were actually available for that timeframe I initially selected, which was contrary to what was displayed in the app. So needless to say I booked my preferred tasker for the assembly project. Once they had completed the project, I asked them why I was unable to select them in the app. They informed me that Taskrabbit change their algorithm to prioritize taskers based on the location of the cities where they reside, instead of all the taskers that service the area. They also mention that they have been getting less work as a result of this update. I noticed during the checkout process that Taskrabbit was willing to recommend less experienced taskers with lower ratings, instead of my preferred tasker of choice. This seems unfair to both customers and taskers alike. It forces mediocrity on the customers while taking work away from quality taskers. Taskrabbit should really provide customers with a better selection of taskers that provide a higher standard of service and not penalize taskers just because of their proximity to the service location. I hope that they will take my feedback seriously and not continue to peddle such mediocrity.

Developer Response ,

Thank you for the feedback! We recommend adding your preferred Tasker as a "Favorite" Tasker in your app so that you can easily rehire them in the future. Learn how to add a Tasker as a Favorite here: support.taskrabbit.com/hc/en-us/articles/360035493892

Sam941bklyn ,

Rating the app, not the service

I’ve known about task rabbit for years now ever since I first moved to New York City about five years ago. The idea of the service is really great and I even made some money myself when I was working for TaskRabbit early on. However, since TaskRabbit is owned by IKEA, it’s a little disappointing seeing that such a large company with the kind of revenue they have put so little effort into making sure the user experience with in the app itself is seamless. Checking Tasker reviews for example is not seamless because the reviews tend to carry over from one Tasker to another and so I may be wanting to see what Tasker Anthony is all about but Maria and her reviews are still showing up. Or in another case if I am trying to book a cleaning task and I want to look specifically for deep cleaners to be sure that they have their own equipment, the app doesn’t give me an option to actually choose deep clean it it’s only displayed by time expected to be spent on the task. So it’s a great idea for a service overall and my experience with individual taskers and their jobs have been great but the execution of the app still has a lot of room for improvement.

Information

Seller
TaskRabbit Inc
Size
55.1 MB
Category
Lifestyle
Compatibility

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Catalan, French, German, Spanish

Age Rating
4+
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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