Taxi official account
Social Networking
Free · Designed for iPad. Not verified for macOS.
Taxi official account 是一款專為平台客服團隊打造的行動即時通訊應用,協助客服人員更有效率地處理乘客與司機之間的諮詢、訂單問題與服務異常。
透過清晰的會話列表與流暢的聊天介面,客服可快速查看乘客與司機會話、掌握未讀與待處理內容,並即時跟進處理進度。應用支援歷史訊息查詢、文字訊息溝通,以及圖片、影片等多種訊息內容展示與發送,滿足日常客服溝通與業務協作需求。
Taxi official account 同時提供搜尋、篩選、置頂、備註與會話處理狀態管理等功能,幫助客服團隊更快速地定位重點問題、提升回應效率,並持續優化乘客與司機的服務體驗。
功能特色
- 統一管理乘客與司機客服會話
- 支援即時訊息收發與歷史訊息查詢
- 支援文字、圖片與影片訊息展示與發送
- 支援搜尋、篩選、置頂、備註與處理狀態管理
- 適用於平台客服日常溝通與行動辦公場景
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
The developer, Ci Shun Huang, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Ci Shun Huang
- Size
- 48.5 MB
- Category
- Social Networking
- Compatibility
Requires iOS 16.4 or later.
- iPhone
Requires iOS 16.4 or later. - iPad
Requires iPadOS 16.4 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Contains
Messaging and Chat
- Copyright
- © taxi
