Description

Bank conveniently on your mobile device with our digital banking app, featuring:

Quick glance
• One-click access to view your account balances and recent transactions, without logging in

Fingerprint/Face ID
• Depending on the capability of your mobile device, you can log in quickly – no need to type a login ID and password

Accounts & statements
• View and download your account balance and transaction information
• Enroll and view your statements online
• Conveniently order checks

My debit cards
• Instantly lock your debit card to prevent new charges, then easily unlock it when you’re ready to use it again

Mobile deposit
• Deposit checks anytime by taking photos with your mobile device

Pay & transfer
• Move money instantly between your TCF accounts
• Move money between your TCF accounts and accounts you own at other financial institutions with bank-to-bank transfers
• Schedule one-time or recurring bill payments to any person or biller
• Save time and paper by viewing your bills directly in digital banking with e-bills

What’s New

Version 2.1.12

• Bug fixes and performance improvements

Ratings and Reviews

4.7 out of 5
74.3K Ratings

74.3K Ratings

Aries Omega ,

Leagues better than the previous app!

Okay so I know this version has been out for almost two years now, but I still stand by my statement. The old TCF app was clunky and not the most user-friendly. With this new one, the “Quick Glance” feature I use most of the time, which quickly allows me to see how much I have available to me between my accounts, as well as the last few transactions. This way if there seems to be anything that I haven’t done/authorized, I’ll catch it right away. You can also now deposit checks by taking a photo of the check, reducing inconvenient trips to the ATM. Overall, the design of this app blows the old one away!

That being said, I do have a single complaint: I have an iPhone X, and while there is a Face ID option on the front, I haven’t been able to get it to work when I tap it. That extra couple seconds saved it something I’ve gotten used to with other apps, and would allow a seamless experience.

Developer Response ,

Thank you so much for the great feedback! We are happy to hear that you're pleased with the app and are using quick glance to your advantage. Try these steps that should resolve the issue you're having with Face ID: Log in and go to Settings: Mobile. Select your device, then disable Face ID. Log completely out of the app. Next, log back in, go back to Settings: Mobile, select your device, then enable Face ID. Log out, and it should work on your next login. If these steps don't work for you, please give us a call at 800-823-2265 for additional troubleshooting. Thanks!

5/14 ,

Awesome branch at Ford/Canton Center

I’m writing this five star review because I was very impressed with your teller (namely Liz) and her ability to recognize a customers need and then to help that customer fulfill that need.
As I stood in line (very quick 1 person line!) I was (originally) not sure what to make of the previous customers interaction and satisfaction or lack of?... but when I was being taken care, I quickly realized that this professional & efficient lady had no qualms also helping... including me with a new feature of the TCF app which was going to allow me to save time rather than having to hand delivering a check to another financial institution but to do it on the app. New feature similar to a wire transfer but no charge!!! She was thorough enough to double check their routing number also.
Very nice & knowledge people at this branch always. Thank you again Liz.

Developer Response ,

So happy to hear about the great service Liz provided! We will pass your feedback on to that branch.

fhskxne ,

Inconvenient unreadable transaction subjects

This newest update has made the TCF app MUCH more inconvenient and NOT user friendly at all. Now, instead of telling me my transaction was made at Starbucks, it will say something along the lines of CKCP Debit Visa Authorization - Starbucks. Everything before the word Starbucks is nonsense. I obviously know it is a visa debit authorization. What I need to be able to see at a quick glance is that it was from Starbucks. I only need to see the location (like the app showed before this update) everything else is just taking up space and confusing things.

And in most cases, the header is so long that it cuts off the location of the transaction, so I have to click into each transaction to figure out what it is for. Not only is this incredibly inconvenient and annoying, you can’t click into pending transactions. So I wouldn’t even know if my credit card has been hacked until the transaction POSTS, which is a huge problem. As someone who looks at their app every day, this is literally making me want to take my money to a different bank.

Developer Response ,

Thank you for this honest feedback. We do appreciate hearing from our customers and strive to offer the best service we can. We are currently working to determine how we can limit transactions to the location as you have mentioned. We appreciate your patience and review.

App Privacy

The developer, TCF National Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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