Everything! This is a brand new app offering access to nearly all areas of Teamwork Desk.

Added "Delete ticket" button in Ticket Properties Minor enhancements

Fixed minor bugs while login

- fixed: tickets not adapting correctly to iPhone XR size - fixed: selecting a ticket in a list was highlighted wrong - fixed: too much space between replies in tickets - fixed: signatures now showing all possible variables in replies

- fixed: links in tickets not opening - fixed: adding a note added agent's signature - fixed: variables in replies not working

- links to other tickets, Teamwork Projects tasks and web sites are now clickable again - send feedback shows a message if no email account is configured in phone - fewer spacing between messages and replies in a ticket - canned responses: links in responses now included - job title and other variables now correctly added in canned responses - signatures now included while replying to a ticket

- Full iPad support, w/ Split Screen support - fixed a bug where a user can't create a ticket

Minor improvements

- fixed push navigation

- Minor fix

We’ve updated the app to reflect our new branding! As always, we’re here to help. If you happen to come across a problem or want to provide feedback get in touch - we love hearing from you!

This is a bug fixing release! - improved multiple ticket selection for the iPhone X - now several tickets can be selected and changed status at once (again) - improved notification handling - fixed error selecting column board and priority while adding a task - Inbox icons now loading properly

Now Desk mobile supports Custom Fields! Bugs fixed: - Fixed navigation to a ticket when opening Desk from an external link - Fixed push notifications not being received in certain cases - Internal improvements to make app size smaller - Other internal fixes

This is a bug-fixing release. Bugs fixed: - fixed a crash while opening several screens due to analytics - fixed Desk not opening tickets while tapping on a notification - fixed Invalid JSON errors appearing when navigating through different inboxes - many changes under the hood to improve stability

We've adapted Desk to take advantage of iPhone X's all screen design. Bugs fixed: - removed menu options left as placeholders while seeing ticket inboxes - removed a filter option left as placeholder in project chooser - fixed a bug that didn't update day name when choosing a new date - fixed sizing of inline images in tickets - fixed 'viewed' being displayed on every row. - under the hood fixes and improvements - improved how push notifications work internally - Adapted Desk for iPhone X's screen - changing customer: keyboard now works properly

- Ticket URL's are now copied to clipboard correctly - Drawer now opens smoothly - Less frequent error messages - Fixed an issue where some users were logged out when replying to tickets - Other bug fixes

- Now you can receive notifications and stay on top of your tickets! Configure your settings in Desk > Notifications. - Big changes under the hood to make the App faster - Several bugs solved Please read our Help docs on how to configure Push Notifications in Desk here: http://support.teamwork.com/desk/my-profile/teamwork-desk-mobile-push-notifications

We've added support for viewing inline images! You can now view images that were added within the body of a ticket rather than added as separate attachments. We've also added the ability to select a board column when creating a task for a ticket, along with squashing a few pesky bugs!

A nice bundle of fixes and tweaks - from adding ticket numbers to the activity stream, to improvements with Projects Integrations. Enjoy!!

This month's headline feature: Third party forwarding. Sometimes a support ticket needs some outside help. Now you can send a note to anyone ( optionally including the full ticket history ) and have the reply come back as another note. Nothing new to learn or use for the person you're forwarding to, while at the same time the you can feel safe knowing the client can never see those notes. Other than that we've added a slew of other small tweaks and bug fixes.

New Dashboard Screen

Some of the new things we've added: Added the ability to create a task from a ticket - brings the full power of Teamwork Desk and Projects together. You can now follow a ticket from the properties tab on the ticket viewer screen. ( By the way, you can easily swipe between the the comments and properties tabs on that ticket viewer - it's dead handy when you get used to it ) And finally - the app uses the inbox default status when you reply to a ticket! Support for Deep Links And a summary of a few of the bugs fixed: Next -> switch back to thread view if on comments. Long Attachments names get cut off Large ticket counts can get cut off Hamburger hit area too small

Teamwork Chat integration - on the Ticket Viewer Screen: tap on the avatar of another agent to start chatting with them Remembers last inbox Canned Responses: show those belonging to the current inbox first, followed by the global ones. Added the ability to send feedback - let us know if you have something to say. Sort people chooser

**Spotlight integration** find tickets straight from spotlight on your phone - outside the app **Handoff Support** look at a ticket on your phone, jump straight to it on your mac. **Autofocus replies** ( but not for the first three replies so you can see the thread under the keyboard ) **show drafts** of both notes and replies Add a way to **copy a link to the ticket** Ticket list / - don't show count when count is 1 Bug Fixes: canned responses don't support accented characters The full list of possible assignees not being shown changing inbox from the properties screen does nothing If unassigned - the ticket properties shows as "Unknown" the account picker, does not identify which account has desk enabled