Tech-Air App 4+

The update firmware is unreliable. Considering the nature of the app, to update the logic for the airbag that is supposed to protect us motorcycle riders in the event of an accident, I expect the firmware updater to work flawlessly. I’ll elaborate: I primarily run this app on my iPhone 12 Pro Max. Since I’ve owned the Tech-Air 5 system, I’ve had two notices that I need to update my firmware. When I plug the airbag into power and attempt to update it, the “update” button is disabled and the screen says I am running the most current version. However, when I download this app on my iPod Touch, I am able to download and apply the firmware update.
So I am sure there are plenty of riders out there that think they are running the current firmware if they are experiencing the same bug that I am on the iPhone and not aware of it.
I have attempted to contact support via the contact form inside this app and I never get a response. Truly disappointing for a $800 piece of gear.

I had a similar problem as some of the other reviewers. I couldn’t install the firmware update until deleting and reinstalling the app onto my phone. Then it worked perfectly fine, took about six or seven minutes to install the update. I am still disappointed with the app and confused, because none of my rides display acceleration or top speed. The display looks totally different too I h ave to slide and swipe right swipe left to view my rides whereas in the video online there’s a list of them beneath. I am a bit disappointed, I thought I would be able to view my lane angle as well, and that doesn’t seem possible either, unless it’s available in race mode or something (I’ve only use street mode so far). I’ve read elsewhere online that as long as the vests LED lights follow the start up procedure in the manual, and that the green LED is lit afterwards, the bag is armed and ready to provide protection; so you don’t really need the app to work perfectly. But yes, after having spent over $800 on this thing, it is a disappointing experience. I don’t even know what kind of data is going into the phone from my vest – it could just be using my phones tracking and location to record my ride just like any other GPS. It’s not telling me anything I couldn’t learn from some other GPS app. But I do love the vest itself, but this review is not about the vest!

I have the same issue like other users of this $800 product’s App. When I connect using my iPhone app, the system keeps displaying that an error occurred and that the system is already updated which it is not because I have gotten two notifications for updates. Right now I don’t feel safe that the firmware is updated and is the latest version similar to the other user. I have sent notification to TechAir Alpinestars support in the past and have not received any response. This is very disappointing for a product which costs more than $800 and is a safety product for riding motorcycles.