TeleConsulta MD

Name: TeleConsulta MD
Rating: 4.9 (9436 reviews)
Author: Triple-S Salud, Inc.

Medicina

Gratis

9.4 k calificaciones
Edades

13+
Años
Categoría

Medicina
Desarrollador

Triple-S Salud, Inc.
Idioma

EN
Inglés
Tamaño

75.9
MB

Talk to a primary physician or pediatrician, from your mobile device or computer, 7 days a week, from 6 am to 10 pm Triple-S makes it easy for you and your family to have a virtual visit with a doctor wherever you need care within your service area. Realiza tus consultas médicas a generalistas, internistas, pediatras o médicos de familia en cualquier momento a través de tu dispositivo móvil, entre las 6 a.m. y 10 p.m., sin necesidad de cita previa. Triple-S lleva el cuidado de tu salud al lugar en el que te encuentres dentro de tu área de servicio, para ti y tu familia. Have a question to ask a physician? Get the care you need with a primary physician. Typical symptoms include: ¿Quieres realizar una consulta médica? Obtén la atención que necesitas con un médico primario. Los síntomas más comunes incluyen: Bronchitis Cough Sinus infection Sore throat Urinary tract infection Vomiting Diarrhea Fever Pinkeye Flu Sprains and strains Cold Respiratory infection Headache Bronquitis Tos Sinusitis Garganta irritada Infecciones del tracto urinario Diarrea Fiebre Conjuntivitis Influenza Dislocaciones y torceduras Resfriado Infecciones respiratorias Dolores de cabeza leves / moderados Mordeduras de insectos / piojos Erupción en la piel Náuseas / malestar estomacal Just select a provider. Depending on the issue at hand, the doctor can diagnose, suggest follow up, and prescribe, when appropriate. Simplemente selecciona un proveedor. Dependiendo de tu situación, el médico puede diagnosticar, sugerir un seguimiento y recetar, cuando corresponda. If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis. Si usas Apple Health, puedes optar por compartir tu información de salud con el médico durante tu consulta virtual, como frecuencia cardíaca, presión arterial, temperatura, niveles de glucosa en la sangre, peso, información nutricional y frecuencia respiratoria. Triple-S takes your privacy very seriously. Your visit with the doctor is secure and HIPAA compliant. Para Triple-S tu privacidad es muy importante. Tu consulta con el médico es segura y cumple con HIPAA. User says: "I can't stress how easy and helpful TeleConsulta MD was. I'll be using this app whenever I need to consult with a physician!" Usuario dice: "No puedo enfatizar cuán fácil y útil es TeleConsulta MD. ¡Usaré esta aplicación cada vez que necesite hacer una consulta médica!"

Calificaciones y reseñas

4.9

de 5

9.4 k Calificaciones

Exciting concept, needs improvement.
18/10/2020

Perasema
Waited almost an hour; never got a call back. A month later my wife made an appointment, waited an hour and a half, called tech support, they said she didn’t have an appointment even though we were clearly in “the waiting room” with the Dr’s picture and all the fun facts on loop, customer service made her another appointment, after 10 min it kicked her out.SUGGESTIONS: 1) if you can’t deliver on appointments, don’t make them, just have the Dr call us. 2) After waiting for 10 minutes, have a button “Call me back,” 3) give a warning, and ultimately kick-out, doctors that make patients wait way too long
Exciting concept, needs improvement.
18/10/2020

Perasema

Waited almost an hour; never got a call back. A month later my wife made an appointment, waited an hour and a half, called tech support, they said she didn’t have an appointment even though we were clearly in “the waiting room” with the Dr’s picture and all the fun facts on loop, customer service made her another appointment, after 10 min it kicked her out.SUGGESTIONS: 1) if you can’t deliver on appointments, don’t make them, just have the Dr call us. 2) After waiting for 10 minutes, have a button “Call me back,” 3) give a warning, and ultimately kick-out, doctors that make patients wait way too long
Great Service
26/05/2023

Divette
I am so happy to know that this actually worked. It is my first time using TeleConsult and I was very scared. I wasn’t sure it was going to work because here in Puerto Rico nothing ever hardly works and Doctors don’t seem to care much. Sorry, but this is my personal opinion based on my personal experiences. Dr. Wanda Hernandez understood immediately and took care of the problem. Thank You so much for this TeleConsulta App.
Great Service
26/05/2023

Divette

I am so happy to know that this actually worked. It is my first time using TeleConsult and I was very scared. I wasn’t sure it was going to work because here in Puerto Rico nothing ever hardly works and Doctors don’t seem to care much. Sorry, but this is my personal opinion based on my personal experiences. Dr. Wanda Hernandez understood immediately and took care of the problem. Thank You so much for this TeleConsulta App.
It’s a Triple S app but it’s 100% patient payment
23/08/2023

sheivr
The experience here is pretty awful. I redownloaded the app after being directed by a nurse via telephone Teleconsulta. The good:I reached a doctor within minutes, she gave me a prescription for labs and antibiotics. The bad:I paid 100% for the appointment with ny credit card despite having entered my insurance information. Isn’t this an Insurance app? Then why am I paying out of pocket for my visit? The ugly:I was prescribed antibiotics within a 3 minute visit but the doctor didn’t have labs to confirm her diagnosis. I got my labs results yesterday a few hours later (2:30pm) and the doctor never responded any of my messages to read me the lab results, nor did they confirm their initial diagnosis, nor did they discuss with me bed rest, or provide me with a medical certificate after my message request. 24 hours later and they’re offline and not answering. I had to use Google to interpret my lab results and begin taking the antibiotics. I’m awaiting a refund from the app’s backend provider. And they’re flabbergasted as to why the app charged me for the full visit when my insurance was fully entered. Triple s, do better!
It’s a Triple S app but it’s 100% patient payment
23/08/2023

sheivr

The experience here is pretty awful. I redownloaded the app after being directed by a nurse via telephone Teleconsulta. The good:I reached a doctor within minutes, she gave me a prescription for labs and antibiotics. The bad:I paid 100% for the appointment with ny credit card despite having entered my insurance information. Isn’t this an Insurance app? Then why am I paying out of pocket for my visit? The ugly:I was prescribed antibiotics within a 3 minute visit but the doctor didn’t have labs to confirm her diagnosis. I got my labs results yesterday a few hours later (2:30pm) and the doctor never responded any of my messages to read me the lab results, nor did they confirm their initial diagnosis, nor did they discuss with me bed rest, or provide me with a medical certificate after my message request. 24 hours later and they’re offline and not answering. I had to use Google to interpret my lab results and begin taking the antibiotics. I’m awaiting a refund from the app’s backend provider. And they’re flabbergasted as to why the app charged me for the full visit when my insurance was fully entered. Triple s, do better!
Short biased and inneficient service and app time bugs.
19 oct

guguigaga
1. When scheduling shows a time (6:00pm) but receive another in the email (7:00pm).Inconsistency I waited over three (3) hours over all, the 1st the doctor never connected at the time scheduled in the app nor an hour later as stated in the email. Tried again no luck. Maybe she is a “ghost” doctor profile to make patients waste their time or maybe she died while online. Either way needs to be fixed. When I finally got to see a doctor 3 hours later she refused to give me a sick sheet because I called “too late”. Their policy states different. The doctors on these app offer only very limited services and at their biased discretion. I work on a 24hr operation. What does seeing a doctor at 9pm has anything to do with her seeing me and refusing to give me a sick sheet because it’s “too late”. She is working at that time. Telehealth can be a lot of things and I understand doctors discretion on better judgement but this was just mediocrity and biased work. Hoping to see improvements and better employee management.
Short biased and inneficient service and app time bugs.
19 oct

guguigaga

1. When scheduling shows a time (6:00pm) but receive another in the email (7:00pm).Inconsistency I waited over three (3) hours over all, the 1st the doctor never connected at the time scheduled in the app nor an hour later as stated in the email. Tried again no luck. Maybe she is a “ghost” doctor profile to make patients waste their time or maybe she died while online. Either way needs to be fixed. When I finally got to see a doctor 3 hours later she refused to give me a sick sheet because I called “too late”. Their policy states different. The doctors on these app offer only very limited services and at their biased discretion. I work on a 24hr operation. What does seeing a doctor at 9pm has anything to do with her seeing me and refusing to give me a sick sheet because it’s “too late”. She is working at that time. Telehealth can be a lot of things and I understand doctors discretion on better judgement but this was just mediocrity and biased work. Hoping to see improvements and better employee management.

Performance enhancements to increase reliability and speed

Versión 12.22.400

20 sep

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