TeleConsulta MD 12+

Name: TeleConsulta MD
Rating: 4.9 (6562 reviews)
Author: Triple-S Salud, Inc.

Triple-S Salud, Inc.

- 4.9 • 6.6천개의 평가

- 무료

설명

Talk to a primary physician or pediatrician, from your mobile device or computer, 7 days a week, from 6 am to 10 pm Triple-S makes it easy for you and your family to have a virtual visit with a doctor wherever you need care within your service area.
Realiza tus consultas médicas a generalistas, internistas, pediatras o médicos de familia en cualquier momento a través de tu dispositivo móvil, entre las 6 a.m. y 10 p.m., sin necesidad de cita previa. Triple-S lleva el cuidado de tu salud al lugar en el que te encuentres dentro de tu área de servicio, para ti y tu familia.

Have a question to ask a physician? Get the care you need with a primary physician. Typical symptoms include:
¿Quieres realizar una consulta médica? Obtén la atención que necesitas con un médico primario. Los síntomas más comunes incluyen:

Bronchitis
Cough
Sinus infection
Sore throat
Urinary tract infection
Vomiting
Diarrhea
Fever
Pinkeye
Flu
Sprains and strains
Cold
Respiratory infection
Headache

Bronquitis
Tos
Sinusitis
Garganta irritada
Infecciones del tracto urinario
Diarrea
Fiebre
Conjuntivitis
Influenza
Dislocaciones y torceduras
Resfriado
Infecciones respiratorias
Dolores de cabeza leves / moderados
Mordeduras de insectos / piojos
Erupción en la piel
Náuseas / malestar estomacal

Just select a provider. Depending on the issue at hand, the doctor can diagnose, suggest follow up, and prescribe, when appropriate.
Simplemente selecciona un proveedor. Dependiendo de tu situación, el médico puede diagnosticar, sugerir un seguimiento y recetar, cuando corresponda.

If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.
Si usas Apple Health, puedes optar por compartir tu información de salud con el médico durante tu consulta virtual, como frecuencia cardíaca, presión arterial, temperatura, niveles de glucosa en la sangre, peso, información nutricional y frecuencia respiratoria.

Triple-S takes your privacy very seriously. Your visit with the doctor is secure and HIPAA compliant.
Para Triple-S tu privacidad es muy importante. Tu consulta con el médico es segura y cumple con HIPAA.

User says: "I can't stress how easy and helpful TeleConsulta MD was. I'll be using this app whenever I need to consult with a physician!"
Usuario dice: "No puedo enfatizar cuán fácil y útil es TeleConsulta MD. ¡Usaré esta aplicación cada vez que necesite hacer una consulta médica!"

2024년 10월 2일

버전 12.21.103

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

4.9/5

6.6천개의 평가

Exciting concept, needs improvement.

Waited almost an hour; never got a call back. A month later my wife made an appointment, waited an hour and a half, called tech support, they said she didn’t have an appointment even though we were clearly in “the waiting room” with the Dr’s picture and all the fun facts on loop, customer service made her another appointment, after 10 min it kicked her out.
SUGGESTIONS: 1) if you can’t deliver on appointments, don’t make them, just have the Dr call us. 2) After waiting for 10 minutes, have a button “Call me back,” 3) give a warning, and ultimately kick-out, doctors that make patients wait way too long

Great Service

I am so happy to know that this actually worked. It is my first time using TeleConsult and I was very scared. I wasn’t sure it was going to work because here in Puerto Rico nothing ever hardly works and Doctors don’t seem to care much. Sorry, but this is my personal opinion based on my personal experiences. Dr. Wanda Hernandez understood immediately and took care of the problem. Thank You so much for this TeleConsulta App.

It’s a Triple S app but it’s 100% patient payment

The experience here is pretty awful. I redownloaded the app after being directed by a nurse via telephone Teleconsulta.

The good:
I reached a doctor within minutes, she gave me a prescription for labs and antibiotics.

The bad:
I paid 100% for the appointment with ny credit card despite having entered my insurance information. Isn’t this an Insurance app? Then why am I paying out of pocket for my visit?

The ugly:
I was prescribed antibiotics within a 3 minute visit but the doctor didn’t have labs to confirm her diagnosis. I got my labs results yesterday a few hours later (2:30pm) and the doctor never responded any of my messages to read me the lab results, nor did they confirm their initial diagnosis, nor did they discuss with me bed rest, or provide me with a medical certificate after my message request. 24 hours later and they’re offline and not answering. I had to use Google to interpret my lab results and begin taking the antibiotics.

I’m awaiting a refund from the app’s backend provider. And they’re flabbergasted as to why the app charged me for the full visit when my insurance was fully entered. Triple s, do better!