Telehealth by SimplePractice 4+

Secure video appointments

SimplePractice, LLC.

    • Free



Attend your appointment without leaving your home or office, or car, or private outdoor spot. With Telehealth by SimplePractice, clients and clinicians can participate in 100% secure, HIPAA-compliant therapy sessions from anywhere. Start video appointments instantly, no login or password required.

What’s New

Version 3.3.0

Thanks for using Telehealth by SimplePractice! Our app is updated regularly to ensure that you have the best experience.
This update includes Multitasking and Center Stage support for iPad users.

Ratings and Reviews

4.7 out of 5
101.5K Ratings

101.5K Ratings

Eve@CC ,

Rural area Telehealth

Telehealth provides an option for my clients that live more than an hour away to connect. I was using Telehealth before the pandemic ad so it was easy to make the switch when Telehealth was required due to the pandemic. I live in a rural area where clients don’t have access to high speed internet. The video may be glitchy when the clients don't have good bandwidth but we all know that and work around it, the audio comes through well. I like that Telehealth has allowed me to keep continuity of care for clients that move across the state. It is very easy to switch to Telehealth sessions if they were in person on my calendar. People can call up the day of the appointment, tell me they have a sick child or a snow storm and can’t make it and with the press of a button they can be sent a Telehealth link through their email. This has cut back on cancelled sessions tremendously.

Sterling 943 ,

Read ALL of the privacy sections

It may or may not be a good App, I do not know because I stopped and deleted after reading their “privacy” policy. It is shocking. Their “privacy policy does not apply to the personal information they collect”. That is taken from paragraph 1 of their policy. Paragraph 2 allows then to collect personal information directly and automatically and third party, including social media. Paragraph 3 allows them to share my personal information with companies that market with them, for analytics with their affiliates. Paragraph 5 allows their tracking on any Facebook, Google, and LinkedIn, etc., for what I view. If I deny their use of “cookies”, information that take to “better benefit me”, and I configure “DNT (do not track)”, their system is set up to ignore my request, allowing them to track signals from my browsers and mobile devices. In some states, I can request deletion of files twice a year, free of charge, but by then, damage is done. You cannot undo what has been shared. I could go on, but please read everything. They escape legalities by informing us what they do, so we are then helpless. My information is taken directly from their website. I encourage you to read and think twice, is it really worth it, taking advantage of patients during COVID, when there is no other choice?

Developer Response ,

Hi there, I’d like to address your concerns with our Privacy Policy. To clarify, our Privacy Policy does apply to the Personal Information we collect from our customers, but doesn’t apply to clients’ Private Health Information (PHI) stored in customer accounts. Client information is protected by more stringent HIPAA regulations and our BAA. SimplePractice is HITRUST certified, which is the gold standard for measuring the security and compliance of an Electronic Health Records software. We do not sell, or disclose client data to third-party platforms in any capacity and take great precautions to ensure that our team is properly trained to handle PHI, when necessary to help customers with account specific questions. The Personal Information we reference in the Privacy Policy only applies to the information customers disclose when creating an account, reach out to us for assistance with their account, information we request when verifying a customer’s identity, or if they decide to interact with us through one of our social networks. The collection of Personal Information is used to directly service our customers, and internally analyze how we can best help our users and enhance our product. Our third-party partners are covered by our BAA and are only given the information necessary to provide services through our platform, such as our Online Payments function. They also do not sell, or share information collected through our platform. The use of cookies, or data collected through online activity is not unique to SimplePractice. Unlike some sites, that share and sell data, the sole use of this data in SimplePractice is to identify trends in customer engagement, diagnose server issues, protect against security breaches and manage risk. Thank you for your thorough review, let me know if there’s anything I didn’t cover, or if you’d like me to elaborate on any of the points made. - Ruth

Cybot iPhone ,

Excellent program that works really well.

I’ve used all sorts of tele conference programs and applications and this one is very easy, intuitive and simple to use. The clean layouts and colors are easy to see and connecting is simple and fast.
The only complications is with the connections comes when signals aren’t very good for either WiFi or Cellular. Not because of the program but, I do wish there were a whiteboard or collaborative area to share info, ideas, text, photos, articles or, in most cases, web links. I’ve tried what was available, already and it didn’t go well.
But, for the most part, this application is excellently designed and coded. What team put this together really did an outstanding job, especially with the user interface and graphic design. Beautifully, done !

App Privacy

The developer, SimplePractice, LLC., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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