Optimized User Authentication and User Experience on Remote Assistance and Workflows

Telepresenz® is an augmented reality solution that connects remote users in the field to the experts in your team enabling quicker diagnosis and resolution of issues in real-time and facilitates remote auditing, assessments, and inspections.

The Telepresenz® application enables remote field users to connect with Experts and Support Teams via a video call, to collaborate and receive real-time visual assistance as and when the need occurs. The integrated workflow management capability allows field users to receive and complete assigned jobs on their devices using the digital step by step work instructions and reference materials attached to the procedures.

Some of the applications of Telepresenz® include:-
Remote maintenance and servicing of equipment
Remote assessment and auditing for factory acceptance or installations
Digitizing maintenance and inspection rounds to aid reliability
Knowledge capture and competency delivery platform
and more …

Remote Assist Features:
Calling/Receiving Calls
Viewing mark-ups/documents/videos/3D files shared by Expert
Camera Controls: Take Picture, Zoom, Flashlight
Send/Receive Text Messages

Workflow Features:
Receive assigned jobs
Follow step by step procedures as outlined in workflow
Take Picture / Record Video as evidence
Scan QR Code to programmatically retrieve data from server
Call Expert while Job is in progress

What’s New

Version 3.2

Includes UI fixes.

App Privacy

The developer, C.A.R.E. Core Augmented Reality Education LLC., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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