TeleVet - Your Virtual Vet 17+

For Pet Owners

Televet Inc.

    • 3.3 • 21 Ratings
    • Free

Screenshots

Description

BEFORE DOWNLOADING PLEASE MAKE SURE YOUR VETERINARIAN USES TELEVET. This app allows your current veterinarian to provide veterinary telemedicine services. To conduct a virtual vet visit, your pet needs to have had an in-office visit previously.

TeleVet saves you time, by enabling you to connect directly with your veterinarian through your mobile device. Skip the office visit, receive diagnosis and treatment plans, and maintain pet wellness, wherever you are.

HOW IT WORKS:

Consultations
● Request and schedule a vet telemedicine consultation with your veterinarian
● Share detailed text, pictures, and/or videos for your veterinarian to review
● Your case is assigned to a vet within your pet’s local veterinary telemedicine clinic
● Chat one-on-one with your vet via video, call, or text with your veterinarian
● Receive a treatment plan from your veterinarian to get your pet healthy

Follow-Ups
● Schedule follow up telehealth appointments with your vet
● Video chat with your vet to check-up on your pet’s healing progress
● Review previous consultation records to keep track of your pet’s health

HOW TO GET TELEVET:

TeleVet is available to pet owners whose veterinarians are signed up to provide telemedicine for pets through our platform. We connect pet owners to their existing veterinarians, so if your vet is not on our platform you will not be able to participate in TeleVet’s offered services unless you register as a client at one of our existing TeleVet veterinarians.

If your veterinarian currently does not offer TeleVet services, there’s still hope! Please email us at hello@televet.com and we will reach out to your preferred vet.

What’s New

Version 3.1.4

Minor enhancements and bug fixes

Ratings and Reviews

3.3 out of 5
21 Ratings

21 Ratings

ER-Basch ,

Great App, Seamless Experience

This was a true lifesaver during covid. My pup had gotten into something he shouldn’t have and this app allowed me to easily request help from my local vet. The whole process took 5 minutes to set up and I was having a consultation with my vet within an hour. No clue what I would have done during the covid emergency without the app... it’s a keeper!

podisc ,

Awful - Will never use again

Worse experience ever. Awful app. Designed so poorly. The app is very limited. After I registered both of my dogs, I needed to use it a week later because it was after hours. I accidentally entered the info on the wrong pet and then couldn’t delete it. Never heard back from the vet and then saw somewhere later because it’s not clear anywhere about the hours which are daytime and don’t extend to after hours. Not good since my dog was throwing up at night. Since under quarantine had to drive 30 min to the emergency care hospital to get her treated. Then when I got home, I couldn’t cancel the consultation but was charged the money the minute I hit enter. The telepet vet called me the next day at noon! Imagine that my dog was extremely sick and I wasn’t called back for 12 hours. Tried to figure out where to request a refund and was sent to a knowledge base and finally after 15 minutes found a place to enter a request. An email came and they said In 3 days even though I was charged the minute I entered a consultation request with no input from a vet. Tried requesting again 6 days later and was told maybe 1 week? Of course I was redirected everywhere again to send in a request Really? Why do I have to check my bill every day to see if I got my money back?

Developer Response ,

So sorry about this situation. We can definitely see how this would be a bad experience. If your issue did not get resolved we ask that you please reach out to us one last time at info@gettelevet.com and we will get everything straightened out for you.

bgarrou ,

Great experience with my vet

Great app to communicate with my vet, especially during social distancing during COVID times. I’m able to take photos and videos of my dog and get feedback quickly.

Developer Response ,

Glad you were able to get the care you needed! Thanks for the 5-star review.

App Privacy

The developer, Televet Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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