Tell Touch 4+

Aged Care Feedback System

Tell Touch

Diseñado para iPad

    • Gratis

Capturas de pantalla

Descripción

Aged Care consumers/residents and their families can submit feedback quickly and easily, from anywhere at any time.

Tell Touch is the only digital Consumer Directed Care (CDC) Feedback/Complaints system for aged care. It enables all levels of an organisation access to live data 24/7.

We’re Aged Care nurses with over 20 years of experience across over 100 homes. Wanting to give consumers a voice, dismayed by the time taken to deal with consumer issues, and concerned with the lack of transparency for executive management, we’ve come up with Tell Touch. Tell Touch combines the latest technology with in-depth knowledge of what’s really needed in Aged Care.

Tell Touch is specifically designed for aged care, not adapted from another industry. Advantages include:

1. Residents and their families can lodge complaints /feedback anytime, their families can do so from anywhere in the world

2. Puts the consumer in control

3. It is available in 80 languages

4. Links to the aged care standards

5. Assist to meet compliance with all standards, in particular, Standard 6

6. Automated monthly reporting of all complaints and feedback

7. Automated response to feedback

8. Automated resolution satisfaction

9. Able to profile your residents

10. Tracks and records all correspondence

Novedades

Versión 2.2.6.0

- Added new clients.
- Added Wellbeing Watch observations (in staff tools).
- Updates some libraries.
- Made voiceover mode more efficient (uses less resources when going from screen to screen).
- Added better error messages. Particularly when submitting feedback where you put a staff members name in the consumer field.
- Fixed issue where some users accidentally put their device into kiosk mode.
- Added Voiceover when you change language on a kiosk.
- Replaced the English voiceover with a better sounding voice.

Privacidad de la app

El desarrollador, Tell Touch, ha indicado que las prácticas de privacidad de la app pueden incluir la gestión de datos descrita a continuación. Para obtener más información, consulta la política de privacidad del desarrollador.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Las prácticas de privacidad pueden variar, por ejemplo, dependiendo de tu edad o de las funciones que uses. Más información

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