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Temu app

I was sent this link about 2 months ago from my daughter who wanted to get some free stuff, then I opened it to see what it was about, I have been addicted to it every since. I get on so many times a day , more then Facebook. I don’t like getting out to shop and spending so much time looking for stuff in so many stores, but here they have absolutely everything possible and more. I have had absolute success on receiving all my orders, in good condition, now I normally wouldn’t buy out of the country because of my experiences before, like taking 2 to 4 months to receive something. However a couple of weeks isn’t bad at all , that I can do!
Almost everything has been great , I’ve decided that the woman’s clothes with a few exceptions just don’t work for me. I enjoy the daily gift box with credit, I don’t like being rushed to hurry and close my purchases in fear of my items running out , it causes me to make mistakes on my orders, like doubling and tripling the same items. I haven’t returned anything because it’s a pain for me but I have received credit on a few of items with no problems. Thank you 🙏🏽 for a great shopping experience !
XO~HUGS🫶🏽

استجابة المطور ،

Hello, thank you for shopping with us and sharing your 5-star experience! We are so glad you’ve been enjoying your experience so far. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need any assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu team

Don’t get sucked in for the free stuff

You will get an email stating that you can get like 7 free items and who doesn’t like free stuff but it’s not as easy as they make it out to be. For example if your total is $100 for your free stuff you have to send an invite to your friends and if you bought something it will get deducted from the $100 until you reach like a $1 or so and that’s when the fun begin. Now you have to invite the entire world and they need to download the app and then a few cents gets deducted here and couple of cents gets deducted there and you will never be able to get the last $0.25 off so that being said you already advertise for them but no free stuff because no free stuff until the detection reached zero and you have 24 hrs to complete it. Its not like you can invite a few of your friends and have them download, NO they want you to invite every friend you have and I’m not sure if that’s will be enough because I wasn’t able to finish it. They do that on purpose because they want the people to give up. Free advertisement for nothing. It’s a scam and don’t fall for that because I did. I heard the quality it’s really bad but I haven’t got the stuff I ordered yet so I can’t say for sure one way or another until I get my stuff then I’ll update the feedback about the quality. Do yourself a favor and don’t fall for the free stuff they offer you because it’s a headache, scam and free advertisement for them.

HORRIBLE experience

I have been using this app for a while, however I have had many issues with the quality of these clothes. I bought a pair of sweatpants and as they arrived they looked nothing like the pictures. They had a strange seam line going down them, which wasn’t on the picture. Oh well, I’ll just contact them. I was given a refund, no problem, however I was still a little upset with the situation as it left a bad taste in my mouth. So, I go ahead and make another purchase, buying two pairs of pants and a shirt. The shirt was poor quality, but it was pretty cheap, so I was not too mad. But the pants were the problem. I received a pair of jeans that were blue and looked NOTHING like the picture. And as I opened the package, I discovered they were WET. They were in the package in a secure plastic bag, so I have no idea how they were wet. I can’t imagine it was a shipping issue, because nothing else was wet. And the other pair of pants I received looked nothing like the imagine. Angry with what I received, I contact Temu about the two pairs of pants. And they told me there was nothing I could do without a refund. Here’s the thing - I don’t think I should be forced to use my gas money (I do not live near a postal box) to return my LOW QUALITY items that are NOTHING LIKE THE PICTURE of them while they’re wet!!! This is a horrible business. I’ve recommended so many people to this app, but these Temu does not care. I am BEYOND angry with this experience and in disbelief.

استجابة المطور ،

Hi, thank you for reaching out to us. We greatly appreciate your feedback and are happy to assist with any questions or concerns you may have. Please do not hesitate to contact our Temu Customer Service at help@temu.com.