Temu: Shop Like a Billionaire Ratings and Reviews

4.7 out of 5
1.1M Ratings

1.1M Ratings

llori65 ,

Temu app

I was sent this link about 2 months ago from my daughter who wanted to get some free stuff, then I opened it to see what it was about, I have been addicted to it every since. I get on so many times a day , more then Facebook. I don’t like getting out to shop and spending so much time looking for stuff in so many stores, but here they have absolutely everything possible and more. I have had absolute success on receiving all my orders, in good condition, now I normally wouldn’t buy out of the country because of my experiences before, like taking 2 to 4 months to receive something. However a couple of weeks isn’t bad at all , that I can do!
Almost everything has been great , I’ve decided that the woman’s clothes with a few exceptions just don’t work for me. I enjoy the daily gift box with credit, I don’t like being rushed to hurry and close my purchases in fear of my items running out , it causes me to make mistakes on my orders, like doubling and tripling the same items. I haven’t returned anything because it’s a pain for me but I have received credit on a few of items with no problems. Thank you 🙏🏽 for a great shopping experience !
XO~HUGS🫶🏽

Developer Response ,

Hello, thank you for shopping with us and sharing your 5-star experience! We are so glad you’ve been enjoying your experience so far. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need any assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu team

rebellion371981 ,

Bad worst app ever don’t recommend

No price are true the value of item are good but what the worst is there customer service I purchase item an ídem I didn’t want to use the credit I had so I cancel it on time and quickly asked for a refund it pass days some items I got my refund than one day later while they investigated my refund out the blue was gone and while they investigated more the time past for the item I had cancel and asked for a refund are now out my pocket because for there slow service it cost me more to sent the item back than a refund cost and than they asked me to check what item I want a refund continue read it say they can’t refund me if it already ship and in transit so known I have more than 1 same item only because there website keep add the credit buy the way i didn’t want to use i remove it but than on my receipt it show they use it slow customer service bad experience so unless you want to get charge for item you don’t want than you this app if you don’t I advise you not purchase I also noticed some item where not purchase on this website but on other turn out those website combine with them to so be careful where you do your online shopping at and website to, to bad because the price are way to good to be true but customer service are what make this app look so bad because nobody wants to get rob from there hard work money other than that was my experience

Bazbina ,

Don’t get sucked in for the free stuff

You will get an email stating that you can get like 7 free items and who doesn’t like free stuff but it’s not as easy as they make it out to be. For example if your total is $100 for your free stuff you have to send an invite to your friends and if you bought something it will get deducted from the $100 until you reach like a $1 or so and that’s when the fun begin. Now you have to invite the entire world and they need to download the app and then a few cents gets deducted here and couple of cents gets deducted there and you will never be able to get the last $0.25 off so that being said you already advertise for them but no free stuff because no free stuff until the detection reached zero and you have 24 hrs to complete it. Its not like you can invite a few of your friends and have them download, NO they want you to invite every friend you have and I’m not sure if that’s will be enough because I wasn’t able to finish it. They do that on purpose because they want the people to give up. Free advertisement for nothing. It’s a scam and don’t fall for that because I did. I heard the quality it’s really bad but I haven’t got the stuff I ordered yet so I can’t say for sure one way or another until I get my stuff then I’ll update the feedback about the quality. Do yourself a favor and don’t fall for the free stuff they offer you because it’s a headache, scam and free advertisement for them.

averyannoyedashly7 ,

HORRIBLE experience

I have been using this app for a while, however I have had many issues with the quality of these clothes. I bought a pair of sweatpants and as they arrived they looked nothing like the pictures. They had a strange seam line going down them, which wasn’t on the picture. Oh well, I’ll just contact them. I was given a refund, no problem, however I was still a little upset with the situation as it left a bad taste in my mouth. So, I go ahead and make another purchase, buying two pairs of pants and a shirt. The shirt was poor quality, but it was pretty cheap, so I was not too mad. But the pants were the problem. I received a pair of jeans that were blue and looked NOTHING like the picture. And as I opened the package, I discovered they were WET. They were in the package in a secure plastic bag, so I have no idea how they were wet. I can’t imagine it was a shipping issue, because nothing else was wet. And the other pair of pants I received looked nothing like the imagine. Angry with what I received, I contact Temu about the two pairs of pants. And they told me there was nothing I could do without a refund. Here’s the thing - I don’t think I should be forced to use my gas money (I do not live near a postal box) to return my LOW QUALITY items that are NOTHING LIKE THE PICTURE of them while they’re wet!!! This is a horrible business. I’ve recommended so many people to this app, but these Temu does not care. I am BEYOND angry with this experience and in disbelief.

Developer Response ,

Hi, thank you for reaching out to us. We greatly appreciate your feedback and are happy to assist with any questions or concerns you may have. Please do not hesitate to contact our Temu Customer Service at help@temu.com.

Dragoneyes420 ,

Great deals at a huge expense!

This company nonstop spies on your everyday activity. It pushes ad content to all your social media apps and regular searches on search engines. My accounts are click baited to death. The products I purchased were also delivered way later than promised. The overall quality of the products I purchased wasn’t bad for the price but they came at a huge expense. Yes you get a deal. However, you lose all your privacy to whomever runs this company. They will broker your information off all over the world. Shortly after downloading this app I was notified that my information had ended up on the dark web. How convenient! Now all I see in every search and on every other web-site are ads for product I want nothing to do with. If you search for it once, this company will harass you till no end till you make a purchase of that product or service. Endless frustration to say the least. Meta is in on it with them along with Google. I wouldn’t doubt it’s in the works for “X” to use them also for ad revenue. If you choose to download this app know very well you are giving up pretty much all your privacy. I also wonder if their vendors have patent infringement suits against them as most of the product I ordered was copied almost to the original product design of what I was looking for. Read the end user agreement carefully. Some deals just aren’t worth the hassle.

ClintEd ,

Torn customer

Ok so there is plenty to choose from and shipping is free mostly and the packages arrived in two weeks give or take. With that being said items often are smaller than what I thought they would be that happens often. Also some items. For instance, the side grinder sanding attachment has a drive that goes on a 5/8 standard grinder arbor and I have bought this item 2 different times they do not fit a 58 standard grinder harbor and I assume that all of them don’t since I bought two and neither one of them did now returns are fairly easy, but I don’t think they give you the correct amount of money back. Another word this item is around $30. They discount it here and there with discount discount that my return price was $6.48. I seriously doubt that’s what I paid for but it’s so confusing with the promotions they have the discount they won’t let you go to the site to spend their stupid wheel, a lot of times they offer me a $200 coupon if I spent so much money on five items I bought five items for about 60 bucks. I got the $200 coupon you use it $20 at a time on $200 purchases ridiculous that’s not what they said to begin with the misleading and the sneaky ways they seem to have adapted. Fake offers and promotions are Enough to make the bad outweigh the good beware buying on this site, you most certainly get what you pay for

Male55876 ,

0 Stars

I ordered a simple phone case at the first of the year and they claim to ship the same day…. It toll almost 3 weeks to arrive. It didn’t properly fit my iPhone and therefore couldn’t protect it. I discarded the case.
Now I have invested about 7 hours shopping for an order that I was going to place a day from now. While I was shopping, temu kept interrupting me with offers of free gifts and cash. I continued to ignore the prompts to pick a card or spin the wheel till finally I gave in. They said I had won 5 free gifts, plus no tax or shipping costs, all I had to do was choose my five free gifts. So, like a fool, I invested over two precious hours shopping for my 5 choices. Finally I had chosen 5 and I pushed the confirm button. Then the screen lit up with lights and more spinning wheels, all the while I thought this was part of the process of me getting my free gifts. Finally the screen prompted my to message all my contacts with a link that they provided, if enough people that I knew downloaded the app and shopped and invited all their contacts then supposedly I would recieve confirmation that my list was on its way. However, as I approached the 24 hour deadline that I had been given, reached out to some family and friends who told me that they had already been through the temu scam. I feel more like an idiot than ever but I will be spending my money elsewhere, so they lost repeat business.

FarmerFishWater ,

Fishland/Farmland/Free Gift Game Scams

As far as it comes to providing a relatively affordable selection of items to buy from….Temu is good. However, Temu is outrageously cheap about the “games”,”coupons/discounts”, and “rewards” they promote. You can spend all the time you want playing along but you will never actually get to a collection that meets the reward requirements. You can share and send out links but all the sudden you’re not advancing the same. You start getting only fractions of what you did before. Which is okay considering maybe days from now I’ll get the 0.35 cents I need left and then I can unlock the whole set up. GUESS WHAT THEY RESTART THE GAME PROGRESS and there’s no way to avoid it. Almost like they don’t want you to actually win anything?🤔 which is why they compensate all the data mining you sign up for with actual products….oh wait they still get all my info and I get absolutely nothing. Hmmmm sounds like a bargain cause you don’t get any of that time you spent checking in for “water”,”fish food”, or “stars”. Which brings me to this other point I need users to understand REGARDLESS of how many pop ups you get about a double reward or discount or whatever you’re not actually gaining anything from this. Save your data and just buy the products for what they are advertised as.

Headspace User 111111 ,

faking reviews is not cute, temu. (Edited)

The app itself is great- I love how it works. But most of the reviews on the app itself are 100% fraud. I’ve noticed a pattern in the automated-sounding reviews, because they are all titled the same thing. Despite them being different, they all sound like they are sent from one singular person because the writing style is the same. All the reviews are structured very alike, and the usernames are fake. I hope you actually soak in this review instead of replying with some automated response. I hope you realize this is a serious matter, because it is illegal to give yourself reviews. The FTC comes after businesses that do this, and if you don’t quit it now, I’ll make sure they hear of it. I’m not trying to be rude or shut down your business, this is for your own good.

Hi Temu! I’ve come back to check on your reviews, and it seems you’ve taken my advice. I haven’t seen one fake review anymore. Thank you. I just need to mention- the app is good enough so you don’t have to fake reviews. The company is already TT famous. To everyone who reads this- get the app. No substantial money can be lost on cheap items because not much was paid anyways. Another thank you, Temu. Try to step towards good business habits.

ChronicalGX ,

I See You

So Temu is an application that promotes getting items for free/cheap. I’ve noticed a pattern though, new users get a taste of getting free stuff off the bat, but once the user tries to apply for more free stuff they have to continually share with people who don’t have Temu or already existing users. But my suspicion rises when I noticed that in the fine print (The rules of the game will change) surely that doesn’t matter…until it says you need to share a link with someone to cut one dollar off your product, so you share the link and wait, once they accept the link it cuts only ¢50. You look at what the values of shared links are and they changed the rules, you get $1 off of your items if you share to someone who doesn’t have Temu, but if you share to someone who already has Temu, it cuts off ¢1…but that doesn’t make sense, you already shared a link with your friend who already has Temu and it cut ¢50. That’s what they do, they want you to share with as many people as possible only to dangle the items you want infront off your face only inches away. They give you a taste of free items only for you to go through hoops upon hoops just to get those items, and I’m not going to lie, the clothes are fine but other items are poorly made. I don’t recommend this app especially to people who have gambling addictions.