TenantCloud Pro 4+

Name: TenantCloud Pro
Rating: 3.9 (717 reviews)
Author: TenantCloud LLC

TenantCloud LLC

- 3,9 • 717 đánh giá

- Miễn phí

Miêu tả

TenantCloud is a comprehensive end-to-end property management system for landlords, property managers, tenants, and service providers to conveniently access and manage essential property-related information such as property details, units, leases, accounting, and maintenance requests on their phones and desktops.

Landlord Account Features:

- Unlimited units, listings, and properties.
- Connect with tenants, owners, service professionals, and team members.
- Get a customizable marketing website for your vacancies.
- Get leads for your vacancies.
- Set up an application fee and receive rental applications from your prospects.
- Run background and credit checks right from an application.
- Collect rent online.
- Set up leases with the built-in document builder.
- E-sign the lease and send it to your tenants to e-sign.
- Automatic rent invoices, late fees, and receipts are delivered to tenants.
- Store all transactions, receipts, and invoices in one place and categorize them according to your needs.
- Receive, manage, and send maintenance requests to your service pros.
- Build financial and rental reports in seconds and track your success.
- Generate a 1099 Tax Form and send digital copies to recipients.
- Sync with Google Calendar and QuickBooks.
- TC Messenger for communication with tenants, service professionals, and team members.
- Unlimited support.

Property Manager Account Features:

- Assign a team member to every specific property.
- Set their permissions for every part of the system, such as properties, listings, etc.
- Keep track of all the actions of a team member saved in chronological order with the Activity History.
- Connect with Owners and assign various properties to various owners under the same account.
- Send Owners maintenance requests to approve repair costs.
- Regulate your relationships with the agreements that can be generated within the system.
- Set all the management fees, which will be calculated automatically and shown in the Accounting section.
- Set up your own lease template with our Template Builder.
- Communicate via TC Messenger.

Tenant Account Features:

- Connect with your landlord and have a signed lease agreement ready in seconds.
- Process rent payments easily using ACH, credit, and debit cards.
- Enable Auto Pay to pay automatically on or before the due date.
- Report your rent payments to the credit bureaus to build your credit score.
- Maintain control over all your expenses, including rent, utilities, fees, and deposits.
- Submit maintenance requests to get them fixed immediately.
- Access your rental history by having all your current and past leases consolidated in one place.
- Track renters insurance expiration.
- Create a Renter Profile and apply online for listings.
- Receive invites from landlords to view their listings based on your matching search criteria.
- Keep in touch with your landlord 24/7 with the TC Messenger.

Service Pro Account Features:

- Create a Business Profile to attract new clients.
- Customize a marketing website to showcase your services.
- Get notifications about new maintenance requests that appear in your area.
- Make bids and get selected for the job.
- Connect with the landlord and receive maintenance requests.
- Manage all the maintenance requests in the app, set up your schedule, and keep track of all the work done.
- Change statuses, add the materials used, and create invoices.
- Manually add other maintenance requests to keep track of all orders in one place.
- Get paid with ACH debit and credit cards within your TenantCloud account.
- Store receipts and keep track of your payment activity all in one place.
- Sync with Google Calendar.

Owner Account Features:

- Connect with your property managers and keep track of your properties.
- Get the property reports.
- Fees and distribution tools to pay property managers online.
- Keep track of maintenance.
- Approve maintenance request bids.
- Use TC Messenger for communication.

19 thg 6, 2024

Phiên bản 55.0.226

General small improvements & bug fixes

3,9/5

717 đánh giá

Mixed thoughts

I use this to manage a dozen rental properties. The interface is very good and intuitive. It has a lot of good features such as a customizable rent roll, task list for maintenance issues that replace what I used spreadsheets for. The applications and tenant portal for collecting rent online and receiving applications is good. Weaknesses are connecting to your bank, this took a while and payments received are slow. For example a tenant making a rent payment on thursday morning and on monday it still has not been put in my bank account. There needs to be a method of payment that accommodates popular apps like cash app or a label that can be assigned to how rent is marked paid by youbgvtnants that use these apps.
Overall I like it but they have to improve in processing times or I'll move to one of their competitors.

Hi there!
Thank you so much for taking the time to share your feedback. We are constantly improving our services and do our very best to ensure it is as easy as possible for our users. The typical processing time for ACH payments is 5-7 business days. We would kindly ask you to contact our Support Team to check the possible options to speed up this process.
Thank you!

Not worth your time.

I’ve been using this app for almost 4 years now.

It was a smaller business and let you use it free if you had less than about 50 doors.

It’s extremely hard to navigate the app. It’s not intuitive.

Online payments are are slow and broken that we’ve given up and had our tenants just Zelle us directly. Which isn’t ideal.

Now that it’s Jan 2024. I noticed that I was locked out of my account to pay a new paywall fee I wasn’t aware of.

No email, no notifications within the software.

I posted to their FB group but they censor and block any negotiate questions or concerns you’ll ever have. The people on their community group have fled by the hundreds.

The ones who do still use their online payment system say it’s taking 5-7 days to receive payments. Good luck keeping up with bills if your tenant ever pays late.

Glad we’ve been taking payments separately and instantly.

No response from FB. No response from online ticket. Decided to call them directly today and they confirmed they added a new paywall and there’s no more free accounts allowed.

I simply asked for my records from my account for tax season and proof of records.

They told me I have to pay to get those records lol.

WOOW. You absolutely lost me as a customer if you’re going to randomly lock me out and ask for payment.

If you’re going to outright disregard my records for the past 3 years. There’s no way I could recommend this company. Flee and don’t waste your time here.

Hey there! We apologize if our product did not meet your expectations. We have sent a couple of notifications before the price has been increased. Also, there's an option for the payments to move faster, all you need to do is to submit a support ticket and we'll provide you with the instructions, we respond to every support ticket we receive. Thank you!

Landlord perspective, Super excellent cloud app accessible from any device any time

I had been using application for over 15 months and witnessing great features of this platform. I am using it as a landlord to manage my 17 properties; it is really impressive platform augmented with great efforts of team making it an enterprise platform that the best out there will have great potential to grow adaption quickly.
I love the features of tracking my tenants, monthly rental run, reports and ability to export them into excel and being of global support supporting my local currency and entry in Arabic. Rental due posting is automatic and at my convenience I can configure timings, lease renewal is great feature, credit and receive payment against various payment methods is very helpful and the team keep me impressed with their great support, tips and enhancements.
Well done and keep the good work TenantCloud!

On behalf of myself and the whole TenantCloud team , we are thrilled you are enjoying TenantCloud.

Thank you! Happy landlording.

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