TennCare 4+

State of Tennessee

    • 4,7 • Оценок: 8,2 тыс.
    • Бесплатно

Снимки экрана

Описание

The TennCare Connect app is for Tennesseans who have applied for or are receiving insurance through TennCare, CoverKids, and Medicare Savings Programs. From the convenience of your smartphone, you can access many of the self-service features of TennCare on the web.

Manage and view your cases anytime you want – right from your phone. You can use the TennCare Connect app to check the status of your case, review your health plan information, view your letters, or send us a photo of required documents. If eligible, you can update your contact information, household information, add/update pregnancy records, and add/update your assisting person. You can also add/update your household’s employment income, self-employment income, or other income (not from a job). Eligible users can now renew their benefits directly from the app.

Our app works best with smartphones.

FEATURES
View your cases:
• Setup a new TennCare Connect account if you don’t already have one
• Check the status of your coverage
• Review your health plan information
• Find out if it’s time to renew your coverage

Log in securely:
• Log in to your TennCare account using Face ID to quickly access your account information

Manage account settings:
• Change your password
• Change your email
• Change your security questions
• Sign up to go paperless and view letters we send you
• Enable or disable Face ID authentication

Manage documents:
• Upload photos of the files or forms we need from you
• View submitted documents and documents that were mailed or faxed

Report changes about your household:
• Add or update your phone number(s)
• Update your mailing and home address
• Update relationships in your household
• Add or update your other health insurance
• Add or update pregnancy records
• Add or update your case’s assisting person
• Add or update your household’s employment income, self-employment income, or other income (not from a job)

Renew your benefits:
• Start, continue, or submit your renewal

View your appeal information:
• Check the status of your appeal and upload documents
• Add a reminder of your scheduled appeal hearing to your smartphone calendar

TennCare is committed to making it easier for you to manage your benefits. Leave a review and tell us what you think about the TennCare Connect app. We will use what you tell us to make the app better.

Что нового

Версия 2.9.2

In this update we’ve fixed several issues and provided usability improvements.

Оценки и отзывы

4,7 из 5
Оценок: 8,2 тыс.

Оценок: 8,2 тыс.

Annie+5 ,

App login

If I don’t login online every single day the app locks me out and says disabled due to inactivity. Sometimes I can’t log in every day. This needs to be fixed because I’m tired of calling the number and changing my password just to login once and then be disabled the next day!

Ответ разработчика ,

We’re sorry you are having trouble accessing the TennCare Connect mobile app. If you continue to have issues, please call us at 855-259-0701.

Carolyn D Smith ,

I absolutely hate this app

It’s the most complicated app I have ever seen. There is to many of the same letters dated on the same day coming in my physical & my app mail box. Saying the same thing but asking you to do what seems to be it over and over again. I submitted documents after documents,but I still get letters and request stating I haven’t. I call they tell me everything is good. Just wait on my certified letter about my appeal’s dates and time.. It’s sooooooo confusing! It literally gives me a headache to deal with it. Be completely honest I can’t tell from the app or calling what the heck I am doing. So no sign of any progress … I feel Like I am running in circles and chasing my tail….

Ответ разработчика ,

Thank you for the feedback. We hope you were able to get the information you needed. If you still need help, please call us at 855-259-0701.

HG (tv) ,

App usage

This is a terrible app. They ask you to take a pic of a document they want yet it never lets you upload it! I go to the website and try to do it there and it takes me 45+minutes and I’m still not done because the website makes it almost impossible to upload one photo! And yes I use my iPhone versus a computer because I don’t own one, so if it’s a matter of ‘using a computer is easier and more convenient’ no. I don’t have access to a computer, that’s why I own an iPhone, so I dont need to purchase a computer. Update this and make this user friendly geez!

Ответ разработчика ,

We are sorry you experienced issues while uploading documents. If you still need help, please call us at 855-259-0701. If you encounter this problem in the future, you can also mail or fax your documents to TennCare.

Конфиденциальность приложения

Разработчик State of Tennessee указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.

Связанные с пользова­телем данные

Может вестись сбор следующих данных, которые связаны с личностью пользователя:

  • Контактные данные
  • Пользова­тель­ский контент
  • Идентифика­торы
  • Конфиден­циаль­ные данные

Не связанные с пользова­телем данные

Может вестись сбор следующих данных, которые не связаны с личностью пользователя:

  • Геопозиция
  • Идентифика­торы
  • Данные об использова­нии

Конфиденциальные данные могут использоваться по-разному в зависимости от вашего возраста, задействованных функций или других факторов. Подробнее

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