TennCare 4+
State of Tennessee
-
- Free
Screenshots
Description
The TennCare Connect app is for Tennesseans who have applied for or are receiving insurance through TennCare, CoverKids, and Medicare Savings Programs. From the convenience of your smartphone, you can access many of the self-service features of TennCare on the web.
Manage and view your cases anytime you want – right from your phone. Whether you want to know the status of your case, view your letters, or send us a photo of the required documents, you can use the TennCare Connect app. If eligible, you can also update your contact information, or add/edit pregnancy records.
Our app works best with smartphones.
FEATURES View your cases:
• Setup a new TennCare Connect account if you don’t already have one
• Check the status of your coverage
• Find out if it’s time to renew your coverage
Manage account settings:
• Change your password
• Sign up to go paperless and view letters we send you
Send us documents:
• Upload photos of the files or forms we need from you
Report changes about your household:
• Update your phone number
• Update your mailing and home address
• Add and update pregnancy records
View your appeal information:
• Check the status of your appeal and upload documents
• Add a reminder of your scheduled appeal hearing to your smartphone calendar
TennCare is committed to making it easier for you to manage your benefits.
What’s New
Version 2.2.0
In this update we've fixed several issues and provided usability improvements.
Ratings and Reviews
Much Easier
This method of contact is much easier and efficient than any of the other ways I have tried
Developer Response ,
Thank you for using the TennCare Connect mobile app. We appreciate your feedback.
I absolutely hate this app
It’s the most complicated app I have ever seen. There is to many of the same letters dated on the same day coming in my physical & my app mail box. Saying the same thing but asking you to do what seems to be it over and over again. I submitted documents after documents,but I still get letters and request stating I haven’t. I call they tell me everything is good. Just wait on my certified letter about my appeal’s dates and time.. It’s sooooooo confusing! It literally gives me a headache to deal with it. Be completely honest I can’t tell from the app or calling what the heck I am doing. So no sign of any progress … I feel Like I am running in circles and chasing my tail….
Developer Response ,
Thank you for the feedback. We hope you were able to get the information you needed. If you still need help, please call us at 855-259-0701.
App usage
This is a terrible app. They ask you to take a pic of a document they want yet it never lets you upload it! I go to the website and try to do it there and it takes me 45+minutes and I’m still not done because the website makes it almost impossible to upload one photo! And yes I use my iPhone versus a computer because I don’t own one, so if it’s a matter of ‘using a computer is easier and more convenient’ no. I don’t have access to a computer, that’s why I own an iPhone, so I dont need to purchase a computer. Update this and make this user friendly geez!
App Privacy
The developer, State of Tennessee, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- State of Tennessee
- Size
- 35.4 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2022 Tennessee Division of TennCare
- Price
- Free