Text Free: Second Phone Number
Ratings & Reviews
Edit: can’t delete a review but got supported, actually surprisingly very quickly. Yeah I guess there was a filter that I hit (idk how they’re internal services work cuz I literally just made this account when I first reviewed it) and they fixed it for me. Annoyed that the app didn’t just directly tell me to contact support, but when I did they corrected my account which allowed me to use the service. Pretty neat app, idk if everyone else hating just failed to ask for help but they seem really helpful to me, and the app def isn’t unusable even if you don’t subscribe, the ads are kinda standard and not even that invasive. Anyways sorry I was a D***My original rude review titled “ Unable to send texts even as a subscriber”:I’ve contacted support with issue already, so yes I'm waiting to hear back from them to fix this issue (I am stating this for you TextFree, don’t reply to my message telling me to wait, and don’t apologize either for inconvenience maybe just fix what is obviously a recurring issue) This app had been useless from the get-go. I signed up for a new account, chose a number, and tested to see if it could text but the messages would not go through. Every time I sent a text, I would receive the following error message: “ You Need a New Number Apologies, your TextFree number (XXX) XXX-XXXX was inactive and is no longer associated with your account. Choose a new one to continue.”
Developer ResponseHey there, we're happy to hear that we we're able to figure out the problem you we're dealing with. If there's anything else we can do to help, please don't hesitate to reach out at reviews@pinger.com. We'd be happy to help.
If you have cell phone service that is pay as you go where you pay ten cents per minute you can use your new phone number from this app as a WiFi phone and enjoy unlimited voice calling and not worry about racking up minutes on your prepaid or pay as you go cell phone plan also if you live in an area with poor cell phone service but have a strong WiFi signal then you don’t have to worry anymore about dropped calls using your cell phone as you are using WiFi to make and receive calls. Note No 911 Calls can be made with this service so you must use your cell phone or land line for 911 calls. This feature full phone line comes with voicemail, text, and so much more for $4.99 per month. Calls are clear using your speaker phone and uses less power using WiFi then using a cell phone tower. Plus if you own other cell phones or iPads with no cell service they too will all work using the same local phone number just download TextFree app on all your other devices and you have phones that you can use throughout your home even on locked phones and iPads. You will not be disappointed this is one truly amazing app well worth $4.99 per month and you can try it for free if you don’t mind ads but you risk losing your phone number after 30 days. But your subscription guarantees you can keep your new phone number and is ad free.
This app is perfect for my iPad that does not have cellular. There is not a lot of ads so you can conveniently call people without 100 ads getting in the way. The only thing is that sometimes it takes a couple seconds to hang up, and that you can only hold the device vertically due to the layout. I would like to be able to hold it horizontally so I can type faster and hold the iPad normally. Other than that, this app is awesome! UPDATE: A few hours later after I downloaded the app, I kept on getting calls from an unknown number. They kept calling me continuously. The worst part was that I got scared because I am a pipsqueak, it was the evening, and the number seemed impossible. (But from what I learned it was most likely a number from a different country). They somehow bypassed being blocked, and they were still calling when I went to go delete the app. Hopefully I can regain my trust with the app soon of I can I will reach out to the company. ANOTHER UPDATE: After about a month or two I have re-downloaded the app and I am happy to say that I have gotten 0 scam calls over the past three days I’ve had this app. Before I redownloaded this app I used Talkatone, but then it stopped working due to something about my account being invalid. This was a life saver for me. I plan on using the app for as long as my iPad will hold up. This app is great!
Developer ResponseHey there! We're so happy to hear that your experience with TextFree has improved, and that you've taken the time to update your review ⭐️ If you ever find yourself with additional questions, comments, or concerns, you can always reach out to our support team at reviews@pinger.com. We're always happy to assist!
I am writing this review to tell you to choose a different texting app. I opted for the paid version for a while to reserve my number, et cetera and when I cancelled my paid membership and reverted back to the free version due to time off work due to surgery, I found that Text Free decided to actively SLOW DOWN the app because I wasn’t paying anymore. This company actively slowed down my phone at all times when this app was running, on purpose, because I stopped paying them money. This slow down affect did NOT exist before I stopped paying them money! It lasted for a few weeks and then miraculously disappeared! Do NOT do business with this company! Apple should NOT support terrible developers like this, but then again, apple has been sued before for doing the VERY same shenanigans with slowing down the phone in order to get you to buy a newer iPhone! Look it up! The Truth will set you free! Do NOT use Text Free! Thank you for taking the time to read this review, I hope you take it seriously. We have to stop supporting these terrible apps that cheat us like this!
Developer ResponseHey there, we'd like to assure you that we don't slow down your TextFree application if you aren't subscribed to TextFree Plus. However, if you have noticed slowdowns while using TextFree and a quick uninstall/reinstall doesn't resolve the issue, please email us your TextFree number and the date/time you last experienced a slowdown within TextFree at reviews@pinger.com. We can check out what's going on for you and get back to you.
I used this app to send a goofy video to my friends from an unknown number. Tested it out by sending to my personal phone number. The service auto-inserts a higher resolution video link and sends an additional text message after the video is sent on the user's behalf. The user should be able to turn this bloatware OFF. First, it interrupts the conversation and kills the vibe. Second, Apple is extremely likely to detect incoming links from unknown numbers as spam. Third, it's tacky to send additional text messages on behalf of the user without their input, and it should be rethought. Fourth, the links reveal what service the user is using to the recipient, which is also tacky. What if I don't want my friends knowing I am using a burner number that's with TextFree? This silly feature turned a fun prank into something not worth doing. Thankfully, I didn't pay for this service. Also, from a business perspective, why spend additional compute resources auto-opting users into a feature that hosts every video they send in the cloud? Your business is paying to host those videos, and I doubt most users want this enabled. A setting to disable this is needed. Oh yeah, one more thing... If this review leads to a product manager adding a toggle that cuts hosting costs and improves the user experience, I’ll accept payment in cash, equity, or one lifetime ad-free burner number. If this feature is added without me being contacted, I will be back....
Developer ResponseHey there, we're sorry to hear about this. The feature in question is only intended to allow users to receive higher-resolution videos when messaging on our service. We understand the inability to turn this feature off can be frustrating for your use of TextFree. We'd love to hear any more feedback you may have on ways we can make your experience any better, so please email us at reviews@pinger.com.
I’ve been using this app on and off for years when budgeting down on phone bills temporarily, and I’ve never had any issues with it. I even had TextFree Plus. However, today I’ve realized that none of my outgoing/incoming calls are going through. I realized this while trying to make an outgoing call, so I contacted a friend to try to call my number to see if it would go through, alas, nothing. I turned my phone on and off again, same with Wifi. I have a full stable internet connection and am having no other issues with connectivity through other apps or internet access. I tried to call the number again on another line, and it wouldn’t even ring. I’m not sure how long this hasn’t been working, as the reason I was trying to make an outgoing call today was because I had been expecting a call back from a doctor’s office since last Thursday (it’s Tuesday). I went to go uninstall/reinstall the app because I’m all about troubleshooting. I went to go confirm that I knew my password by changing it before uninstall because I didn’t want to risk being locked out of my account, however, I can’t change it because it’s showing up as a server error/no connection if I select that or forgot password, so I’m at a loss of what else to try. I’d love to continue using this app and keep TextFree Plus, but if it doesn’t work I obviously can’t justify doing so.
Developer ResponseHi Aline, we're so sorry to hear you're having trouble changing your TextFree password. If you could please email us a screen recording of this issue at reviews@pinger.com, our Support team will be sure to check it out and get back to you so you can get back into your TextFree account.
When I click the message it will often freeze up and I will have to close out the app, double click home, swipe up, and then restart the app literally 4-5 times before I can click one of the messages and it'll take me to the message. When I type it will often freeze up so I can type or mid typing it'll freeze and unfreeze so I'll type one part of a word and finish the last half of a word or two later and then I'll have to use auto correct and rewrite the couple words it froze for. Sometimes it will take me to the message and the box to text won't even be on the messaging screen and I'll have to close out and reload the app for it to go back to normal but then the when I do it freezes up and I have to close and reload it a couple more times to get it to unfreeze. Sometimes it'll take me to safari or the app store even if I didn't click the ads, and no my finger doesn't slip and accidentally click the ads, it just does it by itself sometimes. I'll sometimes have the text box glitched out at the very top of the screen so I can't see the other person's message, or the text bar will just be frozen 3/4s from the bottom inbetween the ad that's covering up half the screen and the top. Paying to get rid of the ads may help with the ad related glitches, but it won't help with the rest of the glitchyness with the app, my advice would be to GET ANY OTHER TEXTING APP!
Developer ResponseHey there, this sounds like you're dealing with multiple problems. We're so sorry to hear about each and every one, and if you can send us an email at reviews@pinger.com, we can look into what's going on right away.
this app is good and i enjoy the unlimited texting. a couple of things though: 1) app is glitchy/slow. i’m trying to navigate to the home screen and i have to tap it a couple of times. also when i new message comes in, it takes a while to load. 2) time limit on calls is VERY annoying!! i’m trying to talk with my friends and family over the phone, and i have to say “i gotta go” because i am going to RUN OUT OF TIME. i’m trying to have an important conversation that you shouldn’t have to pay for! 3) PLEASE ADD A DARK MODE! please, please, PLEASE add a dark mode to the app! it will be so much for efficient and appealing! the light mode is not very good (my opinion and i’m sure others agree) 4) the ads get very annoying, it would be recommend to lower the ad amount, even though it might be out of your control. 5) random numbers keep calling me: make it stop!! every day, i’m constantly getting random calls, and it’s annoying cause i have to block and remove each one! other than that, i enjoy that you can change the pic for the home screen/convo screen and that you have your own phone number. i will love the app more if you listen to my requests, thanks for reading this! 😊😊
Developer ResponseHey there, we appreciate your feedback. Although we're currently working on developing other features for TextFree, we'll be sure to let our teams know about the possibility of adding a dark mode to future versions. As for your other concerns, please email us at reviews@pinger.com about each of these issues and our Support team will be sure to check them out and get back to you with some resolutions so you can have a smooth TextFree experience.
This is been a success story also a struggle story me as the reviewer have been using Textfree for over six years close to seven and when I had no way to have a phone service from my iPhone I was able to always have access to people calling me and having textWhich it being a American app I had no idea I’d be able to use it in Europe where I went and subsequently suffered a heart attack still having no phone service tax-free had allowed me to call and text my friends and family in the USA with no extra surcharge and really no problem this was a great thing now if this doesn’t come with the bells and whistles but it still was pretty forward thinking for time it came out it’s still one of the originals and one thing about it it’s stable sometime to glitches but it’s stable overall and I’ve still been able to use it we talking about six years of service that I use pretty much every day I am an original thank you tax-free you really helped me expand on so many things and yes I do have phone service now but I still use this as one of my secondaryNumbers one of the best apps ever invented because it works
Developer ResponseHey Brit, we're so glad you're okay and safe now. Hearing that Textfree helped you through this scary time really blew us away. Thank you so much for choosing Textfree, sticking with us, and leaving us such an amazing review.
I loved this app…it was my go to for a US number while traveling internationally. Then one day after 7 years using the same number my number stopped working. I was really confused. I looked at my account - I was a paid premium member and my number had changed. Not only that, when I looked at my new number it would change to another number everytime I logged into my account. I assumed the app got hacked. So I texted my old number and it came back saying that number was no longer in service. I replied Why? Another text came back saying STOP. I again asked Why via text. Another text came back saying #leave. I was furious. Not only had this app discontinued my number without warning, they were now telling me to leave while I was a paid customer. I contacted support which was hard to find their contact info and then took them days to get back. Finally after two weeks and a couple of email exchange they told me because I was abroad they didn’t have service there and it was a violation of the terms and agreements…but I had been using the app and number for 7 years without one problem. It’s has been very frustrating especially because that number is attached to all my personal accounts. I moved to Google Voice
Developer ResponseHi there, we're so sorry to hear you lost your TextFree number after many long years with us. Unfortunately, TextFree is currently designed for use in the United States and Canada, so any accounts created beyond these regions may accidentally trigger our anti-abuse filters. If you have any questions, let us know at reviews@pinger.com.