Text Now: 2nd Text App Number 4+

Great app!

I was looking for a second number for my online sales, and this app came to the rescue. It's been great being able to call and text my customers without giving out my personal number. It's a nice way to keep business separate.

Subscription charge plus usage charges

Im not seeing how someone is leaving positive reviews and considering this to be a great application. For starters, you are paying $50+ for a yearly subscription. This is great but then you are censored on who you can talk to and what you can say. Not to mention, you lose at least 4 credits minimum (currency just to communicate) whether the system lets you talk with someone or not. I guess I just made a bad choice. It’s cheaper buying an extra phone from Walmart and getting another service plan AND you actually have privacy. I’m guessing this company is based out of California. I’m canceling.

Réponse du développeur ,

Dear Valued Customer,

I understand your frustration with the subscription costs and limitations. We strive to offer premium features at a reasonable price while ensuring value for our users. However, I acknowledge that this balance may not work for everyone's needs and preferences.

Regarding the credits deducted even when conversations don't occur, we have to allocate resources for the AI system to analyze every message for compliance purposes. I understand this may seem unfair, and we appreciate your feedback on this aspect – we will consider adjustments in the future.

Privacy and data safety are top priorities. The AI content moderation assists us in complying with applicable laws and regulations globally, including telecommunication standards like 10DLC and CTIA in the US. These require automated content scanning to prevent abuse and maintain quality connections.

While our subscription model may not suit everyone, the costs factor in operational expenses like carrier fees and this AI-driven moderation system, which is crucial for aligning with industry standards and regulations.

Ultimately, if our app does not meet your needs, I respect your decision to cancel. Thank you for giving us a try. Your feedback is valuable, and I'm happy to pass it along to help us improve.

Wishing you all the best.

Sincerely,
David

Waste of time

You pay to have second number that when you use let’s who you call or text know you are using a virtual number app and requires them to confirm or allow the Text App to send the message to them before they are able to receive. If you are hoping to have two numbers or 2nd line for your business this app will not suffice. Delete this App, don’t waste money. Do yourself a favor learn from my mistake, skip this app and go straight to purchasing a 2nd phone with true 2nd phone line.

Réponse du développeur ,

Hello,

Thank you for sharing your experience with us. We’re truly sorry to hear that our app didn’t meet your expectations for a business line. The confirmation message your clients receive is part of essential security measures required by US telecom regulations, designed to safeguard user privacy.

We understand how important seamless communication is to you, and we’re here to help make things right. Please feel free to reach out at support_textmaster@atlasv.com for any further assistance or questions.

Best regards,
Hallie