Pre-requisite: Designed to work with a Textellent account which is required before downloading this app.
Textellent adds texting to your business phone number so you have another powerful channel where customers can engage with your business through their customer experience
Don’t have a Textellent Account Yet?
With a Textellent subscription, you have the ability to add texting to your business phone line and to use a rich texting channel to allow your customers to text you and for you communicate with your customers from any device, website, web application or CRM system. You can send personalized and relevant customer service and marketing campaigns with one-to one messages or one-to-many to expand your customer experience. 70% of customers would like to text with their businesses, make sure you give them that option.
In addition, Textellent gives you have access to your business contacts, customizable message templates and a media library so you can send engaging messages. You can immediately see previous texting conversations and send a new text message to keep the conversation going leading to higher customer retention and satisfaction. The personalized texts will automatically be sent and received via your business number and can be automatically triggered by events in your back-end or CRM systems to make sure they are timely. Textellent makes it easy to add texting to your existing business number (toll-free, landline or VOIP) or get you a new dedicated number for this texting channel.
• Send text invite for appointments, confirmations, estimates, shipping details order confirmations
• Provide text thank-yous, customer satisfaction surveys,
• Generate more reviews and referrals with texting requests that get noticed
• Send holiday greetings, sales notices, VIP specials
• Includes more than just SMS – include logos and pictures, send links for setting appointments, attach product images, etc.
Already have Textellent?
Now with this phone app now you have access to those key features from your cell phone as well and all text communications will be sent using your business number so you never reveal your personal cell phone number again. You have access to your business contacts on the go so you can quickly and easily text your customers while seeing previous text conversations too and you can filter customers using tags making it even more convenient.
• You will automatically be notified when you receive a new message
• Immediately respond to customer inquiries or any text responses
• Your contacts and messages will be automatically synced
• Text responses from customers can be forwarded to other team members
• Text any mobile phone number (no need to be in your contact list)
Support for copy/paste of media files.
Support for large image files up to 10MB. These are auto-resized to satisfy phone carrier requirements.
Other bug fixes and performance enhancements.
Ratings and Reviews
Perfect Business Texting app for a TaxPro
My wife is an accountant and I help her with marketing and customer engagement. We started using Textellent 7 years ago. It works well with our tax prep software and helps us stay in touch with our clients year-round. We love the automated messages that make us look great to our clients while saving us time and energy. Nowadays, we feel business texting is an essential tool for any business but it wasn’t so when we started so many years ago. I use the app on my computer, on my iPhone as well as on my iPad. It’s so easy to use. My clients appreciate the reminders for any missing paperwork and it ends up saving me time for not having to call them or email them.
Great tool for text message marketing
We have looked into many different business texting services but nothing came close to Textellent. It has made such a huge difference in our engagement with our clients. It has also enabled us to be far more responsive to our prospects, helping us close more sales, faster! We have been using them for over 6 years using their web-based dashboard. The mobile app introduced recently has made such a great new exciting addition making it easier for our team members to be in communication with each other as well as with customers and prospects while being on the go.
This tool is not only the best and most efficient time saver, but it allows me to reach more people and gives the people I am trying to reach an easier platform to schedule a time to talk on the phone. EMAIL is a dinosaur form of communication in most people’s personal space. Most people only check personal email when they expect one. With Textellent you can text them and give a specific time for them to check important emails. The most important part is that it’s convenient for both the sender and receiver. I LOVE THIS TOOL!!!
Data Linked to You
The following data may be collected and linked to your identity:
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Textellent, Inc.
- 52 MB
- Requires iOS 10.0 or later.
- Requires iPadOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- Copyright © 2013-2022 Textellent, Inc. All Rights Reserved.