Thanx — Loyalty Rewards 4+

Delightful Food and Experience

Had take out before and loved everything about our Porky Fig and Southern Bbq Chicken pizza paired with the Blueberry and Almond salad. So my husband and I dropped in today for their Calzone and house salad. The Calzone was huge and the crust was wonderdul! You get to choose 3 toppings and they were so generous with it. I had to take half of it home. Our server was really attentive and knowledgeable about the menu. We loved Katelyn, so bubbly and helpful. It was such a delightful experience, an icing on top of the great food!

Service

Our service was horrible. We have always had good service in the past. We were disappointed. Servers didn’t bring us things we asked for never brought us spoons for our dessert that was melting so we took from other tables to eat.
I will be back because I love Garcias maybe this is a new server... so disappointed in visit this time. Patrick was our server

Developer Response ,

Thanks for taking the time to leave feedback! Just so you know, leaving a review here is for Thanx, the company that runs Garcia's rewards program. If you'd like to leave a rating of your visit at Garcia's you should be able to open the app, click the speech bubble button in the bottom right of the app, and leave feedback there. If you have any questions on how to do this, please let us know at support@thanx.com. Thanx!

The app can not survive a phone upgrade

I am updating this review because there was someone from customer service that cared enough yo figure out what was going on.
I did have problems but they found a way to get this working again. So in the spirit of people make an imperfect world better. I raised my rating.

(The original review is below)
The app was working on the old phone. I upgraded and everything stopped working. I feel this is bad because I was testing the app at only one merchant. I contacted support but got little help.

I checked the account online and had a card associated with the account. I re-entered the card on the new phone and it was not accepted because it was already registered. Now all new purchases are denied because the card is not registered (per support). I just to give up.
Since it worked at one time, I have to give it more than one star

Developer Response ,

Thank you for taking the time to leave feedback! We're sorry to hear that you're having trouble linking your card. The card you were trying to link was already linked to another account (with an email that is one letter off from the one you're logged into). A member of our team has reached out to assist you with getting your account set.