New customers at locations that never implicated a point or rewards system should honor all transactions a customer has made and all points should be present on the customers account not just after they “sign up” for a now developed app/ Rewards system. As someone who has spent a good amount of money and told from employees that soon we would be able to use previous orders for points I was expecting to see something in my account not just an 0. Would rather take business elsewhere with a better reward service than here.

Unfortunately the app is very poorly made. It’s constantly blocking me with pop ups, reloading pages randomly, and basically just acts as a crappy website. I cannot be bothered to try to use it to shop for products. When I enter my information into the pop-ups for the rewards they offer, it just takes my info and gives me an error message. For the premium prices of the Artist Tree, I’d expect at least a decent app and interface for their users instead of a poorly made website implanted into a poorly made app.

I downloaded the app on the 18th and bought a quad no points were added because they didn’t have my phone number or email address. On the 25th i asked the employees about it. They had me full my information which i did. i bought another quad for around 120 before tax. Still no points. About to lose a faithful customer until things get fixed

This app has been such a game-changer for me. It’s easy to use, runs smoothly, and the design feels really clean and modern. I love how intuitive everything is—I didn’t even need a tutorial to figure it out. Definitely one of the best apps I’ve downloaded in a long time!