The Blink 4+

Hello, I downloaded the app and went through the steps, simple and straight forward. It read my National ID (front and banck) without and issue, it asked for my selfie, I tried a lot to give it a picture but it did not accept it, so I did a selfie and Voila: I have an IBAN number. I transferred some money into the account from my other bank. Looking forward to start using Blink in my daily transactions. Well done…

I signed up for Blink around March 2022, it’s been a year and 2 months and from the start there’s been issues that they couldn’t fix even a year after release. Them being:

1: Cardless withdrawals can’t be done (they never send an OTP)

2: Biometric authentication doesn’t work every time and sometimes it doesn’t even show up.

3: Customer support can be lacking from time to time.

Matter of fact, it’s actually gotten worse since release with issues such as:

1: They never issue or deliver their cards anymore, I requested a card two times since I lost the original (One time in June 2022 and the other in February 2023) Aramex never got back and the customer service isn’t helpful.

2: Red card apps have been closed for about a year.

3: They take cash from your account at times because you’ve done some “international transactions” in the past (basically paying online)

Lackluster service. Either open a regular Capital Bank account or search for better alternatives. Blink is probably dead and it will only get worse as time goes on.

I am absolutely amazed by the performance, it gives such an easy application and software developed for easy access and transfers on top of that customer service is top-notch which is phenomenal
I love how it is organised and lively in colour
Gives life to it
I recommend everyone to give it a shot :)