The Blink 4+

Worked from first time

Hello, I downloaded the app and went through the steps, simple and straight forward. It read my National ID (front and banck) without and issue, it asked for my selfie, I tried a lot to give it a picture but it did not accept it, so I did a selfie and Voila: I have an IBAN number. I transferred some money into the account from my other bank. Looking forward to start using Blink in my daily transactions. Well done…

Totally broken

I signed up for Blink around March 2022, it’s been a year and 2 months and from the start there’s been issues that they couldn’t fix even a year after release. Them being:

1: Cardless withdrawals can’t be done (they never send an OTP)

2: Biometric authentication doesn’t work every time and sometimes it doesn’t even show up.

3: Customer support can be lacking from time to time.

Matter of fact, it’s actually gotten worse since release with issues such as:

1: They never issue or deliver their cards anymore, I requested a card two times since I lost the original (One time in June 2022 and the other in February 2023) Aramex never got back and the customer service isn’t helpful.

2: Red card apps have been closed for about a year.

3: They take cash from your account at times because you’ve done some “international transactions” in the past (basically paying online)

Lackluster service. Either open a regular Capital Bank account or search for better alternatives. Blink is probably dead and it will only get worse as time goes on.

Nice banking Services

I really like the whole idea of Blink Bank. All Digitalized, no need for any Physical interactions, etc… The App is kinda buggy, For ex. Touch ID doesn’t log me in everytime, sometimes I have to manually enter my credentials to login. In-app Touch responses can get crazy and respond not as it meant to. I think Blink will have a bright Future ahead of it. I would totally love seeing a Feature that allows transactions from/to PayPal. It would be a Plus for Blink to have links with the biggest Digital Bank in the World PayPal.

Developer Response ,

Thank you for your kind words. We hope we can live up to your expectations and have a bright future as you mentioned. We are working hard to improve the experience and you will notice the difference. We have another release within a day or two and within a few weeks we will have new features as well. Thank you for your trust!