So here I was all happy that I found an affordable alternative to common care needs, had an easy peasy consultation where I had a say in what antibiotic I felt was appropriate, was elated with the whole ease and affordability of the experience….then I went and read the reviews, panicked and canceled my account. THANKFULLY they still not only sent in my script to my pharmacy, but ALSO sent me a coupon for like 75% off through GoodRx. So, my experience was AMAZING! So thankful!

This company, The CareMD, stole my money from me! I paid them because their website states that they will prescribe you an antibiotic for a dental abscess and after paying for their services they went silent on me and it’s now been 24 hours and I still haven’t heard a word back. My face is now the size of a basketball and the money I paid them was all I had. I have asked for a refund and like I said, they have ignored me ever since they took my money. I will be reporting them for internet fraud due to the fact that they stole my money and never rendered me their services as they state they will do in a “fast and convenient” manner on their website. What kind of monster would do this to a patient who is in excruciating pain and whose face is swelled up? Do not do it people!! Do not choose this company and definitely do not give them your hard earned money because they will steal it from you and then they will go silent on you leaving you hanging and without a prescription. I WANT MY MONEY BACK!! BUNCH OF THIEVES!!!!

Woke up Sunday with a tooth infection and needed amoxicillin so tried this Telehealth service as it said 2 hours service. I understand it might be longer however I never received any updates, no confirmation emails, NOTHING. Reached out through the chat and was told “we will update when we hear from the doctor” I then requested a refund 6 hours later and never got another response. I also submitted MULTIPLE support tickets for a refund also no responses. I sent an email Monday morning as I found another Telehealth provider that sent the prescription in 30 minutes and asked for a refund and was given an apology but no refund. They did send in ibuprofen Monday morning but I respond to the email asking once again for a refund as I have been asking well before anything was sent to a pharmacy and I sent a screenshot showing where I had been requesting a refund since Sunday! I still have not received any updates. Absolutely terrible service.

I submitted my info late at night around 11:15PM eastern time and by 830AM came around which is 730AM central where they operate out of I received my prescription for my amoxicillin for my pretty bad tooth infection. I didn’t have to contact them, but I did get exactly what I expected and to the right pharmacy without issue. I definitely recommend them based off this experience if you need a quick consultation or medication fast for infections etc.