The First eBank Solution ٤+

Useful but the bank and its app don’t have cash app access or international banking abilities so cannot rate it 5 stars. However, we love our local bankers at our branch so that customized service outweighs the cons of not having international banking.

I have not one good thing to say about the branch in waycross. I took an insurance check there around the 2nd week in July. I noticed I was waiting a long time in the process I saw different tellers looking at me and passing my check around. So I sat there patiently. Waited and waited finally an older teller comes to window saying they never seen a check like that before i said what you mean. She started asking who what when and why and who gave me the check. What?? That’s not your concern I have an account here and I want to deposit to my account. So on so on eventually I said give me the check back and I left. I went through the process of getting the check verified took a couple of weeks but I went today to cash the check again with my verification the check is valid. Passing it around again wating wating. Gave check to Josh He walking around looking lost. Another teller comes and say we can’t cash it it’s none negotiable because I tried to mobile deposit it. Make that make sense. My insurance company gave me instructions on what to do. It’s not up to a teller to be able to assume the validation. Gotta get the information I need to report to my insurance company. God bless

The app really needs Major Improving. I have a few features I think that be a great benefit. The able to lock and unlock your card from transactions just in someone has stolen your debit/credit card. I see you have the feature to get notifications for bank account balances BUT an additional feature to track any transactions you used by your card would be nice. I’ll like to see my immediate transaction and updated bank account balances so I constantly monitor my spending. Better wire to wire transfers. Build maybe another app itself if you want to get into more family banking for example with helping kids be more responsible with chores to help give kids money from parents for doing tasks along with a debit card to go along with it the app can be similar to greenlight and make the banking system more efficient for parents to do that for their kids if they want to set up their child a checking/saving account with a lot financial literacy tools invest in stock and bonds etc…. another feature you can add to the debit card is tap and pay more and more places use simple tap and pay and our current cards doesn’t have that feature.