The Giving Movement 4+

Bedazzled 🫨

You guys just got a huge fan I am amazed by how smooth everything is I did have some problems at first but when you get used to it and understand the sizing and the terms of returning or exchanging definitely check those out but other then that the quality is pretty nice / comfortable I would like to thank the whole service for helping me enjoy a cruelty free planet 🌍 friendly experience much appreciated 💯

Prefect

I have had a good experience with TGM, except for one issue related to their mobile application, which hindered my ability to place orders. Aside from this concern, my interactions with TGM have been positive. I have placed multiple orders with them, and I typically receive my purchases within a week, despite them being shipped to the US. Furthermore, I am highly satisfied with the quality of the quilts I have purchased, as they consistently fit perfectly and meet my expectations.

Réponse du développeur ,

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to The Giving Movement.
Thanks

Worst customer service & delivery

I have made an order and for some reason the payment type chosen was cash on delivery even after i entered my card info and the order was placed. When i wanted to return the toooo bad sizes and quality arrived, they said i can only get the refund as a points (like a gift card of the amount) in my account for the next purchase. It’s been almost 3 weeks and I didn’t get my money!! But their service is tooo bad and I don’t want to order for them again and want to get the amount back in my account but they said their policy doesn’t allow!!

Réponse du développeur ,

Hello! We'd like to extend our apologies for the delayed response and for the inconvenience you've faced. The good news is we've recently undergone managerial changes and have been re-evaluating your experiences and feedback to ensure that our standards are maintained, and we can respond to all customers in real time. Going forward, our team will be available for support 24/7 on WhatsApp and Instagram, in addition to e-mail at support@thegivingmovement. If your issue has not yet been resolved, please get in touch with us on the shared e-mail and our team will get back to you on priority. We hope to see you again soon.