The Home Depot 4+

I downloaded your app yesterday, hoping it would help me find and ship some items to store 742 in Chattanooga for pick up. The items are Vigoro plant props, 18“ and 36“. First of all, neither the app nor your website could find “Vigoro plant props“. So I was forced to call your toll-free number (I know this store sells these items because I’ve bought them there, but they weren’t in stock on Sunday) and after waiting on hold for 10 minutes the helpful rep gave me the “Internet number“ for the items. Now how was I supposed to know the Internet number? Your app and your website get a failing grade for not being able to find the item from the description of the actual product. So now I’ve already wasted 30 minutes of my precious time. I spent the next 30 minutes trying to get the app to let me order the items and ship them to store for pick up (after all, that’s one of the main features that Home Depot promotes as an app benefit), but the app simply refused to give me that option. I finally rang the store to talk to the manager to get some answers about the app’s failure to let me ship to store. He couldn’t help. But he did give me an eensy teensy bit of an idea of when the plant props might be shipped to his store. So Home Depot hasn’t helped me at all today, although it’s wasted 1 1/2 hours of my time. And now I’m required to ring the store every day to see whether the items are back in stock. Thanks, Home Depot.

Sent from my iPhone

I didn’t think this app would be so useful. Most store apps run slow or get stuck. This app keeps me logged in and shows what I’ve viewed. It shows you what stores have in stock and what aisle they are on. Cut my shopping time by 75% while I was in ther store looking for stuff. You can scan items to see how much they are which is helpful. If your shopping at home it gives you comparable items to look at and specified the difference side by side. You can create lists to save favorite items in a certain category which is then easy to go back and review or find what you were viewing earlier rather than hitting the back button or searching again for the item. No glitches, no pop ups. Easy check out.. too easy and free delivery to home with over $45 purchase which is easy to do when your working on your home. If you buy in the store they only ship items over $400 in price. So this app has made it super handy to get the parts, accessories, fun stuff for the house , etc. And they have nearly everything you could want. You can hire a tech to install appliances or sheds and or remove the old appliances . Or hire a tech for items that need to be assembled. The labor is rather affordable if you are not so handy like me and want it done right. If you shop at Home Depot you should get this app. It helps if your in the store or at home. I’m on it everyday!! And I’ve had no problems with it. Shipping has been an average of 2 days max...😀

I shop mostly from Menards and Home Depot. Menards sells a lot of misc items like food, books, DVDs, etc and are okay on hardware items but for most hardware items, Home Depot is the best. They have the best tools and their hardware items are the most organized. Looking for a faucet washer part at Menards was almost impossible as half there stuff was in the wrong spots and was more expensive than Home Depot. Home Depot will cut pipe to the length you want and thread the ends. Also they will cut lumber to the size you want both length and width. Menards does not do that. They will cut a board to the length on a cross cutter saw but that is it only. The best thing is that Home Depot supports our veterans by giving them a 10% discount in store and they carry just about anything. They carry more major brands like Toro products where Menards doesn’t and as a general rule Home Depot employee’s seem more knowledgeable about how too fix something. The Home Depot has a computer to match your color that you need to match too while Menards you have to look at a color chart and then try to match to a close color that you need. As I said Home Depot is the best of the best.