More saving. More doing. On the go.
ENHANCED SHOPPING FROM YOUR MOBILE DEVICE
Search, browse and shop for over a million home improvement products: appliances, bathroom, decorating ideas, kitchen remodeling, patio furniture, power tools, BBQ grills, carpeting, lumber, concrete, lighting, ceiling fans and more! Plus, save with free shipping to home or store on hundreds of thousands of products.
BUY NOW, PICK UP IN STORE OR SHIP TO STORE
The Home Depot's Pick Up In Store and Ship to Store options offers you the convenience of placing an order on the app and subsequently picking up your item(s) at a Home Depot store location. This feature not only saves you shipping charges but also helps you expedite any time-sensitive projects. Our Ship to Store features hundreds of thousands of products that can be shipped free of charge when you order online or in our app.
View detailed store maps to help you find your way to what you need. Tap on the aisle location of a product and see that item plotted on a map.
VOICE & IMAGE SEARCH
Simply speak the item into our search for a fast and convenient way to find what you need. Snap a picture of an unfamiliar item and we will show you a list of similar products.
IN STORE EXPERIENCE
If your GPS and location services are turned on, the Home Depot app will detect when you are in the store and provide a special store specific menu that helps you find items in the store, see local ad, and see what workshops are scheduled for that store. Note: continued use of GPS running in the background can dramatically decrease battery life.
Find the closest Home Depot location by using our Store Finder. It directions, store phone number, hours of operation, and services offered (truck rental, key making, tool rental, etc..).
Use the barcode reader to scan an item and read what other customers have to say. Use the Home Depot app to write your own reviews and even upload an image.
GIFT CARDS & PASSBOOK
Need a last minute gift for someone? Send an eGift card to someone’s inbox instantly from the Home Depot app. Plus, iPhone users can even import the eGift card into Passbook.
Keep the great feedback coming – email us at firstname.lastname@example.org and let us know how we are doing.
Pulled out our handy dandy fly swatter and squashed a few bugs.
Ratings and Reviews
Hate the change
As a Home Depot employee, I probably use the app way more then the average person. It’s great to find where something is, if we even have an item, but best of all identifying an object. If a customer came in with an item that is not used commonly I use to be able to take a picture and bam similar or the item would come up. With the new updates I have to hold the item for a bit in order for the app to process it, this takes too long. I used to be able to just take the pic set my phone down & continue processing the other items. This wastes my and the customers time. There is a take picture option but this requires me to visit 2 different apps, the picture app and the THD app. When I’m done I now have the pic left in my albums just using memory until I’m able to get in and delete them. The worst part of this whole change is that once the item is identified, it brings up the items that are possible matches, I can then select an option to see details, sounds good right... nope because if for whatever reason the option I picked is the wrong one, i have to go back to the other options, pressing back then erases all the work I’ve already done. I then have to scan the item all over again just to bring up all the options again. I absolutely hate the change and wish it never happened.
So close to being a 5 star app
I installed this app on a whim, not expecting much. Turns out it’s quite a great app, though not without flaws. The store inventory is awesome, as is the UPC scanning feature, and the ability to see your receipts when you link your credit cards. The image recognition seems like it could be useful, though in truth I haven’t found a good case for it. Even the real time SMS chat initiated from the app is awesome. I actually managed to chat with a real, live human being (or a really excellent AI bot).
Now the warts: the shopping list experience is totally nonsensical. You can add items to an on-device list without creating an account or logging in, but you can’t manage the list in any way- not even delete items off the list. Imagine how frustrating it is to have a shopping list when you’re wandering the aisles, but have to mentally cross items off of as you pick them up off the shelves. Secondly, if you log in, you can create lists that persist across devices, but inexplicably, you have to use the desktop website to delete the items on it. Huh?!? Why??
Next problem: as you scroll to read product reviews, the view refreshes and forces you back to the top. Infuriating.
HD, please push out an update to fix these issues. You’re so close to having a truly great app.
Lousy Experience With Home Depot Delivery
Bad Web design - No Phone Number + No Live Chat + No Real Person On Phone Calls After Having To Hunt For A Number To Calll AND ESPECIALLY an ARROGANT ROBOT ANTI - SERVICE-ANTI CUSTOMER ORIENTATED CALL RESPONSES shows TOTAL DISRESPECT OF YOUR CUSTOMERS once they bought your product to be delivered. I missed one call from your call-center early this morning when I was away from my phone – I did not know it was you And if it was you you would call me back - WRONG!!!!! what’s wrong you is you are not a good enough company to do that; Care for the customer until they are appropriately and well served.–
When I didn’t hear from you I didn’t call you back right away because as I figured
You have a lousy stinking robot to talk to you when I tried calling you – stupid! What a waste of your advertising money to get me in your store to buy your product and then do this – you are idiots! And welding business people! You give your customers a robotic call in place of REAL SERVICE—-
Your phone Robot says to every customer I don’t care enough about you to give me a real person to talk to you – screw the customer!
Some care you give your customers!! . – One I missed the ONE And ONLY call from you I couldn’t get anybody at your company on the phone all day – – – everybody associated with this delivery should be fired.
With Family Sharing set up, up to six family members can use this app.