The Lincoln Way™‪:‬ 4+

Recently just purchased a Used-New (to me 😂) 2015 Lincoln MKZ 3.7 AWD Loaded about a week ago. The app & the car both notify me that I have an embedded modem installed on my vehicle and to pair it with the Lincoln Way app. After performing what is known as a Master Rest, I finally connected Z E U S to the LincolnWay app, and was now able to perform remote features (lock, unlock, remote start), and updates on my vehicle’s location. But here’s with the bad begins, it displays my car’s fuel level, but doesn’t show any numerical figures to demonstrate exact mileage. The same can be said for my tire pressure monitoring system, as well as my oil pressure gauge. There are no numbers or details for any of them‼️‼️‼️ I can check my oil levels through the car, not sure how to check the tire pressure though❓🤔 Is it a good app, yes... is it an excellent app that marks A L L the spots, N O .

Congratulations on your new (to you) MKZ; Zeus sounds incredible! It is fantastic to see you set up your remote features through the app. Some of what you describe were design choices surrounding the hardware. The fuel/oil levels currently displays as a percentage. The tire pressure system for 2015-2017 model year vehicles will only monitor and give alerts but will not provide exact values. Please call our Concierge at 844-324-2330 if you would like more help/feedback.

Got my Aviator in late 2020. I was glad it had an app similar to the U-Connect I had in my Jeep Grand Cherokee. I especially liked how an address could be looked up via the Lincoln Way app and sent to the vehicle’s nav system. It worked that way for a few months. Then there was an update. The feature stopped working and the app kept giving me the message to disconnect Apple CarPlay-which we do not use and it was not turned on in the car or on our phones. I couldn’t figure it out. I just spent about 20 minutes on the phone with Lincoln Concierge. Even though Apple CarPlay was turned off, any phones listed on that screen needed to be totally removed. Once accomplished the app would ‘try’ to push the address to the nav system but also gave the message my phone must be tethered to the car’s USB port. This is a very bad move by the app developers. People do not want cords strung in their vehicles-hence all the charging pads showing up. But the biggest insult to me as a buyer is to pay 30K more than a 2014 Jeep and end up with less functionality. BOOOOOOO!!!

Edit 1: I wanted to reach out and lend a hand with what you are experiencing. Since your post, we have released a new update and would like you to try and install it to see if the behavior persists. If you do end up wanting more assistance, please contact our Concierge (844-324-2330). Edit 2: Please allow us to reach out and confirm whether you are still having some features not work as you would want them to. If not, please call our Concierge again so we can make it right. Thank you.

I mean, it’s not a bad app at all if I actually got to do what it said. I got my car from a honda dealership, there aren’t any Lincoln dealerships near me. I just got this app 5 months after having my 2015 MKZ. I’ve been trying to “activate my vehicle” and it worked the first time however I didn’t know I had to be in my car with the car on for it to “activate” everything. So I went down to my car turned it on and waited, nothing popped up so i pressed the button to activate it again and it said it was unable to because another activation in progress (I’m guessing from the first time I tried) so I waited for an hour, tried again, same message. I called and they told me it was because my embedded modem was out of date. However if that was the case wouldn’t the dealership have told me that? They told me about all the other recalls or “fixes” were on file for my car, AND it worked the first time I just wasn’t in my car??? Really upset I can’t properly use the app..tried everything, deleting and re downloading, restarting the car, turning my phone on and off, creating a new account, nothing worked. Pretty upset.

Thank you for explaining all you have done so far; we are sorry to see you have not had a smooth experience. We would like another opportunity to make this right. Please reach out to our Concierge again at 844-324-2330 so we can help.