The Palmetto App 4+

Monitor Your Home’s Energy

Palmetto Solar, LLC

Designed for iPad

    • 4.4 • 1.3K Ratings
    • Free

Screenshots

Description

Monitor your solar energy production, earn money by referring friends to go solar, get customer support, and view your account with the Palmetto app. It’s an essential app for homeowners with solar! Get information on your energy usage quickly and easily, right from the palm of your hand, when and where it’s convenient for you. Learn everything you need to know about your home’s energy and make sure your system is running at peak efficiency.

ENERGY DASHBOARD
Our intuitive energy production dashboard allows you to monitor your system performance anytime, anywhere. View your data by day, week, or month, and review historical trends.

REFER A FRIEND
Loving your solar? Send a referral to your friends and earn some extra money in the process! Get your unique referral link and track your earnings all in one place.

CUSTOMER SUPPORT
Palmetto takes pride in our superior customer service, going above and beyond to address any issues in a timely manner. With just one touch, you can use the app to quickly connect with us through live chat, email, or phone call.


Download the Palmetto app and start monitoring your solar energy system today!

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FAQs

Q: Who Can Use The Palmetto App?
A: Existing Palmetto customers can use the app.

Q: How Do I Get Started?
A: Palmetto’s Customer Care Team will send you a welcome email with detailed instructions on how to access the app, and provide you with helpful tips to ensure that you are getting the most out of your experience.

Q: What About The Old Home App?
A: This is a new version of the app that is replacing the current version, so please be sure to download this new app version for the latest features and updates.

What’s New

Version 4.61.1

Added support for ACH payments

Ratings and Reviews

4.4 out of 5
1.3K Ratings

1.3K Ratings

CodyAVA ,

Beyond happy

Extremely happy with our system.

dm4399 ,

Horrible service

The worst thing that I’ve done was to get solar. Salesman scammed me, Palmetto returned half the money back. Salesman sold it to me showing a different price. Need service done and have sent numerous emails and texts. I’ll I get is a return email stating a ticket has been generated. I’ve ask them to call me, still waiting, I want this system checked, no response. I can produce old electric bills and compare to newer ones and I don’t I am not realizing any difference. Paid 45k for this system and between paying the loan on it and bills being astronomically high ( not talking about the current rates either, those are gonna blow me out of the water) I do not feel any savings. Biggest regret ever, paying more than before when I should be saving. Every other person I know boasts about having zero or close to zero electricity bills, I get laughed at. Mine before this increase (winter and summer) were $500 to over $700 a month. I do not live in a mansion either. This is crazy! Palmetto wants to ignore me they are gonna hear me now starting with this review

Developer Response ,

Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are sorry to hear that standard was not met in your interaction with us. Can you please email us at help@palmetto.com so we can follow up?

trimik1 ,

Misleading

It costs a LOT to install the solar but Palmetto advised we’d be earning credits on our electric bill so we’d make out in the long run. Just the opposite especially when there’s a clause in the contract for Duke Energy which lets them that ALL the kWs left in your account at the end of May each year from your June bill.

This year my husband was sick and to get the help I needed we left our house in January, to go live at my daughters so I’d have help caring for him. He passed away and I wasn’t able to return home till July, 2022. I didn’t worry about my electric bill as I paid a minimum amount and with no use I figured I’d have a LARGE credit when I returned home. I didn’t!

Now looking back at my bills I noticed in April 2022 I had 1348 kWh, May 2022 another 995 kWs for a total of 2343 kWs credits, the June bill another 819 kWs for a total of 3162 kWs. But on the bill it shows “Reset”

Duke took all my credits back! I called them today and asked why. I was told “The guide lines for North Carolina takes All credit back on May 31st each year, and the company that installed my solar should have made sure I knew this.”

Palmetto didn’t make sure I knew this, they were to busy making their sales pitch to inform me of any set backs.

I’m on a fixed income and I feel like I was used by Palmetto and now Duke Energy twisted the knife.

App Privacy

The developer, Palmetto Solar, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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