• Improved account signup and login experience • Streamlined app navigation and customer request flow • Provider experience improvements • Performance and reliability enhancements • Additional updates to prepare The Plug for expanded mobile EV charging service

THE PLUG® keeps getting better. • Improved Provider Onboarding — A streamlined setup experience makes it easier for providers to get activated and ready to serve. • Provider Service Areas — Providers can now define their location and service radius. • Emergency Response — New capabilities help prepare THE PLUG network to support power needs during outages and emergency deployments. • Improved Account Routing — Customers and providers are automatically directed to the right experience after signing in. • In-App Support — Get help directly through the app. • Performance & Reliability Improvements — Additional fixes and refinements throughout the app for a smoother experience.

Improved provider onboarding and account setup • Added provider service radius and coverage-area controls • Added Emergency Response alerts and deployment features • Improved customer/provider login and account routing • Enhanced in-app support chat • Improved waitlist and provider-status handling • Additional navigation, reliability, and performance improvements • Bug fixes and general app refinements

THE PLUG® just got a major upgrade. • Improved account creation and login experience • New automatic routing for customers and providers • Improved provider account activation and onboarding • Improved password recovery • Enhanced provider tools and service-area management • Expanded emergency deployment capabilities • Navigation, stability, and performance improvements throughout the app

The Plug just got more powerful. • NEW: Emergency Deployment — expanded tools to help coordinate mobile power support during outages and emergencies • New Provider Hub and provider resources • Improved provider profiles, vehicle/equipment, and service area management • Enhanced in-app support • Improved navigation, performance, and stability • Bug fixes and improvements The Plug. Power Delivered. Anytime. Anywhere.

The Plug just got a major upgrade. • Completely refreshed app design and user experience • New Provider Info Hub with earnings, equipment, safety, service area, and approval information • Improved provider signup and onboarding • Enhanced service-area and waitlist experience • Easier access to in-app support • Updated branding throughout the app • Performance improvements and bug fixes Power Delivered. Anytime. Anywhere.™

• New Provider Info Hub with earnings, equipment, safety, service area, and support information • Improved in-app support • Provider onboarding and approval improvements • UI and navigation enhancements • Performance improvements and bug fixes

Added Provider Service Area settings so providers can choose their city, state, ZIP code, service radius, and additional areas they’re willing to cover. Improved provider profile and onboarding experience. Added new provider information and support resources. Improved in-app navigation and overall usability. Continued performance, stability, and bug fixes.

• Added new in-app chat support for faster help • Improved service-area and availability checks • Enhanced provider access and account safeguards • Improved navigation and overall app reliability • Additional bug fixes and performance improvements

This update improves access control, service availability, and the overall customer and driver experience. • Added ZIP code service-area verification before customers request a charge • Added a service-area waitlist for customers outside currently supported ZIP codes • Added improved driver approval and waitlist controls • Prevented waitlisted/unapproved drivers from accessing available charging requests • Improved driver status routing so approved and waitlisted drivers are directed to the correct screens • Improved customer/driver login routing • Added new service availability and waitlist screens • Improved the customer flow from login to service-area verification and charge requests • Additional navigation, reliability, and user-experience improvements

We’ve expanded The Plug to make mobile EV charging smarter and more accessible. • New service-area availability check • ZIP code-based service verification • New waitlist for customers outside active service areas • Improved driver routing and status management • Improved signup and login experience • Performance and reliability improvements

Improved app performance and reliabilty, with updates to the mobile EV charging request experience.