The Raleigh News & Observer 12+

We subscribe because we like to read the paper - on paper. We do not subscribe so the carrier may deliver when he/she wishes, forcing us to read the paper online. If we were regularly to read it online, we would not need the print edition. And in fact we are not really sure we need the print edition anymore anyway, since more and more print edition copy has already appeared online by the time we see it in print.

Also what happened to your commitment to the communities you serve? Who in Raleigh cares to read extensively about Charlotte or even Durham? We subscribe to the Raleigh paper. Give us coverage of Raleigh - thorough coverage, including arts and culture in our city - and not just bus-&-truck shows and presentations by your remaining big advertisers. Service should be the name of your game.

I have been using the N&O digital app for some time. My wife reads the actual paper and I read the digital version. In the past the app worked fairly well. With the most recent updates however it has become totally useless. We pay for our full subscription and now every time I try to log on it tells me I need to log on because it freezes all the stories and will not let me proceed. I enter the proper information and it still gives me the same message. I am paying for something that is totally useless. When it was working what I didn’t care for is that in the past you could see what the actual printed paper looked like and read it digitally. Now that option does not exist plus I don’t see on the digital version where you can read the funnies. There is not much that I care to read in the N&O because they have become so slanted in their reporting and they have an obvious agenda but I could read the funnies without their interpretation of what’s funny.

I’ve subscribed to the News and Observer for over 30 years because I believe strongly in supporting local media. Over the last several years, the N&O has become decidedly less local. It now covers Raleigh and Charlotte since McClatchy owns both the N&O as well as the Charlotte Observer. To keep costs down, they frequently run stories in both papers.
Several years ago, I stopped the print edition and went exclusively with the e-edition. It still costs more than WaPost.
Generally, the electronic edition does decently work on my iPad, but a recent “upgrade” eats huge amounts of memory and the only way to free it up is to delete the app and reinstall it.
Yes, I’ve tried to configure the settings to delete the file every day, but it makes no difference (ate 2.28 gigs last week).
I’ve tried to contact them about this issue and have received no response. You can’t talk to anyone about issues with technology. They ignore emails unless it involves your subscription.
It’s the only game in town if you want state and local news, but they act like they know that all too well- and treat you accordingly.