ThePhotoStick Omni 4+

The device plugs in and lights up, but multiple attempts to “find the device” have resulted in nothing. It claims it is backing up, for a nanosecond, and no files are actually downloaded. iOS 16 on a iPhone 14. Complete waste of money. Have you cleared this with Apple?? They are obviously blocking all attempts to do this as my iCloud was spinning, and NOT the photo stick device. Furthermore, the screenshots you put in the app don’t match what’s happening on my iPhone. For instance, after selecting the photo stick, which has a different icon than shown, there is NO option to then go back to the main menu. It automatically opens up a folder and if I hit the back button on top of the app page, it appears to then I select the device. Back to the drawing board! I want a refund. Ridiculous price for what you get. Shameful.

The first time I plugged it in my phone was not recognizing the device. After several restarts I finally got the red light on the photo stick. I followed the same instructions as before but this time it said it was downloading pictures. It got to 13% and it lost its connection even know it was not moved or touched. After that, back to square one no red light despite several reboots and reinstalls of the app. So disappointed in this expensive device that is useless. And yes I followed the instructions, and yes it was properly plugged in. I would not recommend this product.

I don’t know what these other people are doing, but mine works great. Follow the instructions. I admit I tried to use it first on the iPad and I think I didn’t give it enough time after it downloaded and said review the pictures. So tried it on the phone. Worked great, then the iPad, again works great. I keep checking because people say that they lose the files. It’s all good. The only thing I can see is when you are looking at the pictures, you’re not able to scroll through the file. You have to use the back button and tap the next picture. Not ideal but, not a deal breaker.