Secure, online platform to connect providers with their clients using an iPad or iPhone!
With thera-LINK, you can conduct remote online therapy sessions with your clients. Whether your client moves away, goes on vacation, or simply can’t make it to your office, thera-LINK allows you to continue your sessions in a secure, HIPAA-compliant environment.
This update adds support for the latest video changes to the thera-LINK platform.
Ratings and ReviewsSee All
Don’t waste your time
Don’t waste your time buying this app or investing in the service. The app is useless you can host login from whatever web engine you use.
The worst part about the desktop platform is their customer service they can take hours or days to respond to your request via their online chat. Please don’t need tech support because the tech support lady Lori is part owner, she’s absolutely rude and when you request something which should be a part of the service you’re paying for she literally told me to do it myself because that is not a priority for corporate however please note I said she is part owner so she is corporate.
She further went on to explain, after I told her that time was not a factor but I just needed my request fulfilled...that she was “trying to be polite”...but essentially my request isn’t a priority and that I needed to do it myself.
When I requested to cancel my services...once again the response...do it yourself and there are no refunds! DO NOT WASTE YOUR TIME OR MONEY.
Why is this an app? All it does is serve the same role a link/bookmark does, automatically forwarding a user to a browser to do the session. Had a client earlier I was meeting with for the first time online get this prompt to download this “app”, couldn’t start the session unless they did. Wasted a couple minutes of our session since that’s all it was, they moved to laptop, somehow that fixed it. I downloaded and deleted it to see what they saw. Can’t say enough good things about the site accessibility, but this app is quite good unnecessary.
Not worth it
Despite being something that should be extremely useful, especially during quarantine, this app fails in almost all categories. First of all it is only a bookmark and it is still required to use the app online second of all even the call quality is abysmal. The app crashes if your phone goes horizontally, it constantly doesn’t let people in, it’s laggy, sometimes it just doesn’t work. This is a shell of what it should be and isn’t worth it.
With Family Sharing set up, up to six family members can use this app.