ThredUp: Online Thrift Store 4+

My #1 place to shop!

Where do I begin? What isn’t there to love about this app?! I remember one afternoon I went to the mall and ended up spending close to $150 on just a causal outfit and I came home and told myself “wow, really?” I stumbled upon thred up shortly after and I will never pay full price for an outfit like that again! I have purchased everything from new with tags to slightly worn (which slightly worn still came looking brand new!) and never had any issues, if you don’t love it, it doesn’t fit, don’t like the condition or simply changed your mind their hassle free return is on point! So many options for returns and you also get points that save you even more just from shopping! I have found tons of rare Victoria pink items for super cheap! This to me is like my little treasure chest! I can’t wait to see what I’m going to find!
*****even though I love you guys I do have a suggestion. I would love to see more photos of the clothing, not even more photos but when it comes to like leggings with designs on the side I would love it if you would add a picture of that or if it’s labeled slight stain, shot a picture of the stain or hole so we can decide if we would still like to purchase it or not because since you don’t add photos like that to a lot of your items I skip over them completely to just not even take the chance, so I think that would be a very helpful update for your shoppers if you could add something like that in the future!

Love!

I am totally addicted to Thredup! I have been shopping on this app for over a year, and most of my wardrobe now consists of these beautiful high end finds. I am very careful when buying and do my best to inspect, via the photos and descriptions, to buy items that will fit and are in good condition. Occasionally items don’t work out and it’s disappointing. I think there are a few things that Thredup can do to help customers choose well. I know they must be overloaded with items from clean out bags. Mistakes in the listings are unavoidable. When they occur, wrong size or a hole in an item listed as “like new” Thredup should waive the restocking fee since you can note these problems in your return. I also wish they would say in the description what size mannequin the item is shown on. I really think it would help since different manufacturers size differently. If I could see if the fit is loose or tight on the mannequin I could make more successful choices. I’ve noticed a size stamped into the back of some of the pant mannequins and it helps. It would also help to state the American size equivalent for foreign sizes.
On the subject of clean out... beware! We all love free shipping, but you do risk someone in inspection not recognizing the value of an item, especially jewelry. I sent in a sterling silver designer ring that had the name stamped into the band, and got a good payout. I sent in the matching necklace and earrings in my next clean out bag and they donated it:(

Phản Hồi Từ Nhà Phát Triển ,

Thank you so much for taking the time to share all of this feedback with us! We appreciate your support. Anytime an item that doesn't match the provided description is received the "item not as described" or "damaged" return reason can be selected and restocking fees will be waived. Due to the very manual element of processing Clean Out Kits, we do make mistakes and we'll always do what we can to make things right! On the topic of Clean Out Kits, we stopped accepting jewelry items as of 4/2019. If we can review this with you further please don't hesitate to email app-support@thredup.com from the email address associated with your thredUP account.

My favorite shopping place

I love shopping on this website and I also enjoy this app. This is my favorite place for finding great deals! After losing weight I have had to shop and ThredUP has been my go to place for purchasing a new wardrobe at less of a price. I don’t know about selling and I see many complaints about that. I had to get rid of tons of clothing and chose to donate them instead. That has always been my preference whenever getting rid of clothing. Anyhow, I haven’t been disappointed by my purchases. There were a couple of items that were supposed to be in excellent condition but I found some seams that had to be repaired since they were coming apart. Heck that has even happened to me with brand new purchases at department stores. After making those small repairs myself, the items are now in excellent condition. I love the coupons/discounts and rewards which I fully take advantage of. People also complain about smells when receiving clothing and yes I have also experienced that. I always wash mine whether from ThredUP or any store immediately right after unpacking and I use laundry sanitizer just to be on the safe side. After washing I no longer notice any strange smells. I also like that you can search for your favorite brands and you can choose the condition of the item you are purchasing. I have been using ThredUP for many years (since 2016) and absolutely enjoy it.