Looking for items so good they could be mistaken for brand new at up to 90% off? Find new arrivals EVERY HOUR, from womenswear (inc. plus size and petite) and accessories, to maternity and kids' clothing! Plus, discover 35,000 brands including favorites like J. Crew, Anthropologie, Gap, Lululemon, and Ann Taylor LOFT.
thredUP isn't your typical thrift store. Discover the world's largest consignment and secondhand shopping destination for women and kids' clothes:
** Shop over 35,000 brands -- ALL up to 90% off retail.
** Discover thousands of arrivals EVERY hour.
** Enjoy easy payment via Apple Pay, PayPal, and credit card.
Looking for items so good they could be mistaken for brand new at up to 90% off? Find them here!
Find new arrivals EVERY HOUR, from womenswear (inc. plus size and petite) and accessories, to maternity and kids' clothing! Plus, discover 35,000 brands including favorites like J. Crew, Anthropologie, Gap, Lululemon, and Ann Taylor LOFT.
Never make a trip to the mall again, everything's delivered right to your door! Orders ship via FedEx or USPS and arrive in 3-7 business days.
Got an overflowing closet? Make room for more goodies and give your pre-loved clothes a second life by sending them to us!
No more hauling your goods to thrift stores, or devoting time and energy to listing it yourself. We do the work for you. Simply order a Clean Out Kit or FREE shipping label, fill it up, and send it back for a little cash! Or you could choose to donate for a worthy cause!
SHOPPERS LOVE THREDUP
"All of the items I’ve purchased have been in great condition and I’ve worn multiple times. I tell everyone looking for great deals to check out this app before stepping out to go shopping, because most items in this site look brand new and you only pay a fraction of the cost." - alyssafaye816
"The app works very well for my need to find specific items for my closet and I’ve even bragged to my husband about how amazingly user friendly the app is in buying the second hand goods." - Jules687
"Love it! I've ordered a few times now and I'm always so happy with my items. Great condition and you can really save a lot of money on the brand name stuff!!!" - Chelsea Huckaby
"Great service! Love this app, it makes personalizing categories easy and shopping for their great products a breeze! Great values." - Kristen Fricke
"Got my first polka dot box and I'm thrilled. For under 40 bucks got a pair of great fitting jeans and two tops. Can't wait for my next box I'm hooked. You've got to check them out. Great prices and the clothes barely look worn. In fact one of my items still has tags on it. Really check it out." - Rose Cosenza
"Shopping is so easy! Great app. Let's me find everything available that meets my specs very quickly. Clothing is GREAT quality and the price is perfect. It's like my local thrift store but you've found all the good finds for me. No sorting and scavenging on my end!" Anna Reyes
* Limit 1 use per customer. Some restrictions apply.
Everybody loves a makeover. Check out our all-new featured page!
Ratings and ReviewsSee All
Atrocious Customer Service
I purchased an item on ThredUP as part of my first order. The item that arrived was 5 sizes smaller than the size advertised, because someone thought they saw a “1” in front of the second number. Needless to say, I couldn’t possibly fit into the item and was disappointed. I notified ThredUP through the app and they asked for photos to prove the discrepancy, which I sent right away. I didn’t hear anything back for several days, called the only phone number online I could find and left a voicemail on that machine. My call (made a couple weeks ago) has never been returned. I called again a few days later and it offered a support email address, to which I sent another message with photos. The email immediately bounced back. I went back to the app and have since contacted customer support another couple of times. I finally got someone to respond, who said they would do a full refund if I start the return, and she would fix it on her end after. I followed the instructions and notified via the app once the return was initiated. However, I waited to ship at first bc it sounded like I was supposed to wait and they’d get this fixed. I have continued to write them in the app and get no response. So now I’m out $50 for something I can’t wear that they mis-advertised, and I can’t get them to respond to me in any format. I liked the site at first, but this experience had made me want to never buy from them again.
I am totally addicted to Thredup! I have been shopping on this app for over a year, and most of my wardrobe now consists of these beautiful high end finds. I am very careful when buying and do my best to inspect, via the photos and descriptions, to buy items that will fit and are in good condition. Occasionally items don’t work out and it’s disappointing. I think there are a few things that Thredup can do to help customers choose well. I know they must be overloaded with items from clean out bags. Mistakes in the listings are unavoidable. When they occur, wrong size or a hole in an item listed as “like new” Thredup should waive the restocking fee since you can note these problems in your return. I also wish they would say in the description what size mannequin the item is shown on. I really think it would help since different manufacturers size differently. If I could see if the fit is loose or tight on the mannequin I could make more successful choices. I’ve noticed a size stamped into the back of some of the pant mannequins and it helps. It would also help to state the American size equivalent for foreign sizes.
On the subject of clean out... beware! We all love free shipping, but you do risk someone in inspection not recognizing the value of an item, especially jewelry. I sent in a sterling silver designer ring that had the name stamped into the band, and got a good payout. I sent in the matching necklace and earrings in my next clean out bag and they donated it:(
Developer Response ,
Thank you so much for taking the time to share all of this feedback with us! We appreciate your support. Anytime an item that doesn't match the provided description is received the "item not as described" or "damaged" return reason can be selected and restocking fees will be waived. Due to the very manual element of processing Clean Out Kits, we do make mistakes and we'll always do what we can to make things right! On the topic of Clean Out Kits, we stopped accepting jewelry items as of 4/2019. If we can review this with you further please don't hesitate to email email@example.com from the email address associated with your thredUP account.
Like the app
Like the variety. Like the bundle and save option. DON’T LIKE 1) how can I get one of many notifications that 30 or more items were added to a sort and I sort by newest and there aren’t thirty new items. 2) have featured items saying “fall dresses” but there are tank dresses and sundresses and so much crap to scroll past that IS NOT fall. Suggestions 1) I wish that when they mention an item has stains or an issue there would be an additional photos for that item with a focus on what they “saw” as an issue. 2) need an update to notifications to give more choices like as uploaded, or three times a day, once a day, or other, when they are uploading all day getting them constantly all day is annoying 3) would love a sort option where you could say “not this filter option” like not wool or ... 4) would love to have a saved searches on the main menu no buried where it currently is. 5) would be nice if they had suggestions based on style and brand types that I purchase that I could look at that might have similar items but in a brand that I hadn’t purchased or searched before or not. 6) in the searches (small, medium, 6 & 8 as an example) when it filters/Sorts bysizes. Could there be an additional choice to the sort to group them together so using my sort..all smalls display together
, then mediums, size 6s, then 8s. Sure there are more suggestions..email if you want them
Developer Response ,
Thank you for sharing all of this great feedback with us, we hope to offer the best online thrifting experience possible and our customers' feedback plays a big part in that! We appreciate hearing from you & we'll be passing your suggestions along to our mobile product team. If you'd like to share additional feedback with us we'd invite you to email firstname.lastname@example.org. Thanks again!
With Family Sharing set up, up to six family members can use this app.