Ticket to Ride: The Board Game 4+

Let me start by saying how much that both myself and my fiancé love this game. I previously owned the other one 2 years ago but that was discontinued. Recently we downloaded this version and bought the expansion packs that were available . We normally play against each other and really enjoy this as kinda “quiet time “ with one another enjoying each others company . These past two days when playing against one another the game has frozen and booted me from the game. I had originally thought that it may be a WiFi issue so I disconnected WiFi and proceeded to go back to the game utilizing the “my games” tab. That seemed to temporarily fix it however it happened again when not on WiFi. The issue that prompted me to write this was that after an additional hour of play my fiancé had the same issue. Any ideas why this happened? At the very least I felt that I should alert you in case that it’s an ongoing issue. I would also like to see additional expansion other than the two that I have purchased.

Thank you,
Allen Hill

Hi Allen, thank you so much for taking the time to share your experience and the love you and your fiancé have for Ticket to Ride. We're really sorry to hear about the technical difficulties you've encountered recently. It's important to us that all our players have a smooth and enjoyable gaming experience, so we definitely want to look into this issue for you.

Could you please reach out to us at help@marmalademail.com with any more details you can provide about the issue? This will help us investigate and find a solution more quickly.

Lastly, we're happy to let you know that we have big plans for this year, including the release of at least five more expansions, including the recently launched Nordic expansion. The 1910 and 1912 ticket packs are also on their way very soon! If there's a particular expansion you're looking forward to, please feel free to let us know. Your feedback is important to us, and we're committed to making your gaming experience even better.

I downloaded this app as a replacement for another Ticket to Ride app that closed its servers today. I enjoyed that app because the colors were not super saturated and were easy to look at. This app is very hard for me to play and results in a migraine after playing just one game.
I understand that bright colors and animations can keep some players attention but I would suggest that the developers add an accessibility switch in the settings if they are not going to change the regular game. Toggling this switch would lower the saturation of the cards and the board and disable the animations on the board. I would also have it disable the round animations when a route is complete, and limit the change in average value of the screen when train cars are being placed. I think most players understand which routes are playable with the cards they have and do not need the entire screen to darken except for the routes they can play. I am interested in purchasing and playing all of the map expansions, however it seems like a bad investment unless the app is changed to make it possible for me to play. I would be happy to provide more specific feedback to the developers if it is desired.

Thank you so much for sharing your thoughts with us. We truly value your feedback and want you to know that we're actively listening to our community as we continue to improve Ticket to Ride. Enhancing visibility and making the game more accessible is a top priority for us, and we're already working to address these concerns. Additionally, we have many other exciting features in the pipeline for future updates, so stay tuned!
Your support means the world to us, and we can't wait for you to experience the positive changes we have in store. If you have any more suggestions or specific feedback you'd like to share. Please feel free to reach out to us at help@marmalademail.com. We're here to make sure your gaming experience is as enjoyable as possible!

I want to like this version of the game. It does seem to have potential (and for that reason I purchase the early bird everything package as a pledge of support), however the single biggest things that make it unplayable to me currently are: 1. Color scheme is VERY difficult to look at it’s like listening to a stereo system that has way too much treble, you might be able to enjoy a couple songs but then listening fatigue rapidly sets in, 2. The animations are far too lengthy and prevent the rapid game play experience many of us have expressed craving (it should be possible to play a skilled human opponent in about 10-15 minutes tops, otherwise I’ll just settle into the original physical board game with my partner instead, 3. The multiplayer system feels like a grab of private data and the system doesn’t even work well and is not resilient in the face of disruptions where the bugs make it impossible to resume. Please focus on these issues, in that order. The first two feel like relatively straight forward low hanging fruit and the third is simply critical. Looking forward to seeing the potential realized and the long time fans and monetary contributors’ needs respected. Thank you and good luck.

Hi, we appreciate your feedback and want to assure you that we're actively listening to our community as we keep working on enhancing the game. Improving the visibility and animations of specific game elements are already on our list, and we also have many other new and exciting features planned, so look forward to future updates! Lastly, we're sorry to hear about the technical issues you've encountered. Our team is actively working to resolve these issues and ensure a smoother gaming experience. If you need further assistance, please don't hesitate to contact us at help@marmalademail.com. Your patience is appreciated.