TIDY is a better way to keep your home clean, and it just got even easier with our new TIDY mobile app! At TIDY, each Homekeeper uses a smartphone to follow your specific To Dos. Want your Homekeeper to focus on your kitchen and master bedroom? Is dusting important to you? Should your Homekeeper skip or clean certain rooms like an office or guest room less often?
Our new mobile app let's you directly edit your To Dos, add cleanings, edit your plan, express your preferences, and more. TIDY To Dos are the ultimate To Do list... it's the To Do list that does itself!
Stay tuned for more updates soon, and learn more at tidy.com.
Ratings and ReviewsSee All
Be prepared to not have housekeepers show up, but you’ll be charged $40 to cancel within 24 hours.
We had several months worth of cleanings every two weeks, and 9/10 turned out great. Due to the human element, there were a few cleaners who just did not clean as thoroughly as others. All in all, the times they actually showed up, they got the job done. My problem is with the company and their policies regarding cancelling and being cancelled on. I had several instances where cleaners would confirm that they would clean, even report that they were on the way, and then cancel minutes before they were supposed to start, or not show up without any warning. After reading the fellow reviews, this seems to be a common issue. Again, I want to be as understanding as possible of the human element. Tidy attempts to reschedule the clean, but I never had this work out. Only once, after I reached out to them about this causing our household issues, did they offer a $10 coupon to our account. Yet, when I cancelled a clean about 24 hours ahead of time, I was charged $40. Not only that, but there is no warning that you’ll be charged on the app. The discrepancy between these numbers didn’t sit well with me, considering how many times I had been hung out to dry last minute by the cleaners irresponsibility.
This review is based off my experience scheduling Tidy for 1 hr to help clean an AirBnb. The housekeepers have all been great when they show up- friendly and fast working. Unfortunately, there are cancellations ALL the time. Sometimes I have guests checking out and in on the same day (4 hr window to turn over), so cancelling last minute really puts me in a jam. I also can’t browse for a substitute cleaner until the scheduled time has passed even though I can see that the housekeeper cancelled. They almost never provide a substitute. Lastly, housekeepers that have cancelled on me 3 or 4 times always get scheduled with me again and I can’t weed them out unless they’ve cleaned the place at least once. Be warned if you are a property manager, you’ll definitely be cleaning the place yourself on many occasions.
SCAM!!! DO NOT USE THIS COMPANY.
I tried this company and they have been nothing but problems. There is no customer service line to call when you have issues, you can only email them. I made the mistake of hiring this company to clean my house at the beginning of June. On June 11 they charged my account a $75 to hold my time slot for June 21st. June 21 comes around and 20 minutes before my appointment is supposed to happen I get an alert from their app that my scheduled housekeeper is canceling my appointment. They give the option to request another housekeeper for a same day, I go with it. No housekeeper shows up. I’m now in the process of trying to get my $75 backs as I don’t want their services any longer. They are unreliable and I’ve found someone else that can do my house for less and sooner. I’ve been emailing them back and forth for several days and they keep saying I won’t be charged for the visit. I check my bank account multiple times a day waiting to see my money pending in the account. We are now going onto June 24th and am still arguing with the company about the June 11th charge on my account. I advise all to never use this company. They are appearing to be a scam to get your money and not preforming services that were paid for
With Family Sharing set up, up to six family members can use this app.