TikTok Shop Seller Center 4+
Manage shop with your phone
TikTok Ltd.
-
- Free
iPhone Screenshots
Description
TikTok Shop Seller Center App enables sellers to manage their TikTok Shop via mobile phone. Available features including but not limited to seller registration, product management, order management, return&refund management, customer service and data analysis.
What’s New
Version 5.5.5
We're frequently updating the app in order to give you the best experience. Turn on auto updates to ensure you have the latest version.
This update includes:
- Bug fixes and minor improvements
Ratings and Reviews
allythepuppy
Hard to sell on here, You receive violations for ridiculous reasons, you are singled out as a new seller. Others who list the same way aren't getting violations when new sellers are. Not a fair listing policy, they need more exact categories.. it's confusing trying to figure what category your items fit into when there is no actual category for example "gemstone crystals spheres" are listed under "jewelry derivatives " doesn't make sense at all. No category for CRYSTALS so you guess and then get handed a violation. Unfair ...
You need to guess with some things and then comes the dreaded violation. The training and help doesn't explain or help you understand what category to put your item so they expect you to figure which one is allowed. It's a bad set up and sets sellers up for failure. I removed most of my items because after a few violations your banned forever. Hoping they either add categories or change things so will lay low until then. They need to help you understand what category some items should be in yet they are no help at all when it comes to asking which category an item should be listed in. Quick to give those violations though.
Think twice before selling on this platform.
Misleading and unprofessional.
I was approved to open my TikTok shop for my Crystal business. Then a few month later I was plagued with violation after violation for incorrect category. Even though they were placed in the right category. Then they said it’s because I’m not apart of the invite-only restricted group. But they won’t assist me by simply just inviting me to this elite special group for crystal sellers. So I’ve jumped through hoops and yet 5months later to still be experiencing the same issue. I’ve been told that they were “onboarding certain people to be able to actually sell my items without being in that special group of invite-only restricted category” So they still reviewed/approved items but rejected them later. How does that help a small businesses especially business of color. I don’t advise anyone use the TikTok shop if your just starting out and don’t have your own brand. In 36 hours I received over 40 category violations for crystals being in the natural crystal category. The support team doesn’t help at all and appeals don’t get viewed properly so nothing really changes after all the work and money I’ve invested into this sub app is a total fukn loss
Developer Response ,
Dear I refuse to answer 111, We do apologize for the inconvenience this may have caused you.To assist further on your concerns, please tell us your concern in detail via the seller ticket in the seller center https://seller-us-accounts.tiktok.com/account/login. We will check on the issue and get back to you as soon as possible. TikTok Shop Seller Service Team
DO NOT COLLABORATE WITH TIKTOK SHOP
They will scam you and cause you to loose out on A LOT of money! They violate you for EVERYTHING even if you are up to par with EVERYTHING. Their logistics services are trash they lose customers packages and delay deliveries and blame you even though you get packages out before the 3 day shipping notice. Causing customers to refund. They only communicate with you through emails and they never answer questions or really help you they give you generic answers and close the ticket without allowing you to respond. They use a bot (they literally emailed me and told me this) to flag businesses and the bot could be completely wrong about what it flagged but they don’t investigate and fix it. They allow customers to scam you even if you show proof the customer is scamming you. Businesses are complaining about them not receiving their money. AND they “HOLD” your money for 8+ AFTER delivery of packages. Never mind that you need to get inventory and stuff for your business or that you have bills. Then the turn around and take a percentage of your money for “reserve”. They are scamming businesses and I see why the government wants to shut them down. They did it to themselves! God don’t like ugly!
App Privacy
The developer, TikTok Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- TIKTOK PTE. LTD.
- Size
- 209.7 MB
- Category
- Shopping
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Languages
-
English, Afrikaans, Arabic, Bulgarian, Cambodian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Korean, Latvian, Lithuanian, Maltese, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Zulu
- Age Rating
- 4+
- Copyright
- © TikTok Shop Seller Center
- Price
- Free