TikTok Ratings and Reviews

My acc got banned

so this is no hate at all but my acc got banned for no reason at all. My last vid was of me and my friend doing a dance together. I don't know why that happened. Then like 2 hours later i was on my other acc then it got banned! just one got banned but i cried for hours and i was in a state of depression. I think my vid gotten taken down bc it was my last vid and i am soo close to 100 followers and idk what happened so i tried to get back into my main acc that gotten banned and then it said ACCOUNT PERMANENTLY BANNED!!!!! my friends got their accounts banned before but only for like 3 days but mine is permanently banned but in all this app deserves 5 stars!!! pls tell me what i did wrong TikTok. Ps. My access Galaxymaewolf. They did it again its very annoying i am 13 and my acc then gotten banned AGAIN its soo ooo annoying!!! This time i had my acc for not even a week and ITS BANNED!!!!! free both galaxymaewolf and thegalaxymaewolf2 !! its too annoying and i did rate this 5 stars bc the whole app besides the YOU NEED TO BE 13 YEARS OR OLDER TO HAVE AN ACC!!!!!! Which i am 13 btw!!!!! Unban these accs and others that are older or 13 yrs older that are banned! Except the creepy weired ppl! So pls if u r reading this pls spread the word! Ps my acc had 340 followers!

Developer Response ,

We are sorry you had this experience. Thank you for taking time to reach out to us. Please provide more details using the Report a Problem feature within the Settings and Privacy section of your mobile app or web browser so our team can help resolve this issue for you.

LET ME FOLLOW USERS

I was really excited to start using TikTok about 2 weeks ago. As an app, I absolutely love it. I did prefer the older version of tiktok, without the “find relatable content” at the top of every tiktok and without your caption sliding upwards every time someone likes. But, as soon as I tried following ONE person, I wasn’t able to. It unfollows them as soon as I leave the page. I’ve researched this problem, and A LOT of users experience this. Sometimes it goes away, but after MONTHS.
I figured they might be verifying that I’m a real person for the first few days, but it’s been TWO WEEKS. I logged out, logged back in, created a whole new account (still didn’t work), cleared cache, updated the app, deleted other apps, uninstalled TikTok and installed it again, and reported a problem through the app TEN TIMES. Every time, it’s just an automated bot reply, saying that there was suspicious activity. I verified my email, checked my settings, yet still nothing.
This is incredibly frustrating, because I’ve never spammed anything in this account. There’s no way to reach any real people or agents so it’s just unfair. I don’t know if I’ll ever be able to follow anyone ever, or if it’s going to go away and when. I genuinely enjoy TikTok, I think it’s the funniest app HANDS DOWN, and the comments are always the funniest. But, to not be able to follow other users is incredibly frustrating because there’s no email or phone number you can reach out to.

Spam EVERYWHERE

I have had my fair share of issues with many websites when it came so spam, scams, and horrible content that shouldn’t be allowed on the platform, and for the most part they are good at detecting spam accounts and fake content… not great, but most of the time it gets done or at least worked out.

TikTok does none of this, and instead plugs its ears and says there’s no problem. A majority of the accounts that like my posts or bookmark my videos are fake porn accounts trying to steal private information, and in spite of making multiple emails to TikTok and filing over 100 reports towards these fake sex accounts, they have told me there’s nothing they can do about it. Furthermore there are constant issues with e-beggars who steal other people’s content begging for cash or straight up pirating movies and making money off of them, as well as multiple pornographic posts that have been reported and TikTok has insisted don’t violate their TOS. Even many of their ads are scams or spam as well, leading to fake sites pretending to “go out of buisness! We have 99% off sale on product!” or “We’re hiring! Click link below for more info!”

I have never ran into so much spam on any other social media platform in my life, and I have never had this many issues with the company refusing to listen to me when I show them the problems at hand. Not worth your time and effort when all the engagement you’re getting are from bots and fake accounts.

Definitely A Great App But.....

Okay, here’s my review. This APP IS WONDERFUL. But there are some down sides to it. So, I deleted this app once but I wanted it back so I can use it on my spare time. So I just got it back and apparently I can’t get back into my old account. I saved all the data but the password doesn’t work. I’ve tried a bunch of times. It’s probably a bug. Anyways, my second “but” is that even if you don’t want an account and your trust trying out the app, don’t pull up the pop-up that says “SIGN UP” or “LOGIN IN”. I honestly don’t want an account for many reasons. Bullying, mean comments, inappropriate things, ext. At this time-period, you don’t have anywhere to be, or anything to do besides hang with your roommates (roommate), family members, or yourself. Trust me, it’s tough. But at this point social-media is our life now to figure out things and to learn more. (This probably has nothing to do but I’m trying to give ideas and my opinions). Sometimes I try to not open this app up because I don’t want to see the pop-up where it says to “SIGN IN” or to “LOGIN IN”. Please don’t get me wrong but this app is incredible because I use it on other devices. But this device I use daily needs this app! Thanks for letting me share my review. Hope it’s well enough for ideas. Stay safe! Happy Holidays!!!

-Your fellow TikTok Fan.

Developer Response ,

We appreciate you taking the time to leave this review. We value your input and will be sure to share your feedback with our internal teams. We're committed to promoting a better experience for everyone!

Good enough

Tbh I use TikTok a lot which is why I keeping this at a 3 star I like to watch videos whenever I’m bored. But I recently started my own business and have been uploading on TikTok for a couple months now tell me why I only get 3-200 views everytime at first I thought it was just me but it’s not my videos have recently only gotten 3-8 views and 1-2 likes you can’t tell me TikTok doesn’t have me shadowbanned! I DINT UNDERSTAND WHY IM SHADOWBANNED. :( I just think TikTok’s really unfair when it comes to uploading videos of your own. It seems like they pick specific people to let go viral and the only time my video went viral was when I first uploaded and I feel like that’s how it is whenever someone starts a new TikTok and then after you get literally no views 🤦‍♀️ I am still trying and uploading ofc but I just don’t understand how I get the same amount of views and never more everytime. TikTok please fix ur app. I get it if it’s not a good video people watch and scroll right! But you’re telling me out of the 5 million people on this app only 6 people saw the video 🥲 totallly seems like it’s reaching out to the people! I’m just really disappointed in TikTok the app that’s supposed to help you create a bigger and better platform, has been such a fail in my experience. I know it ain’t the quiality of my videos either 😒 but whatever thank u

Great concept- inconsistent access to features

Very disappointing.. Once every 1-2 weeks the app will switch on its own to the newest update from the older version. Then I’ll have access to post Stories, Tiktok Now photos, and use other features but the moment I close the app- sometimes if I just switch apps for a moment all the new features disappear and the app reverts to a previous version. When that happens, I can’t see anything I created with those new features.. This issue has been going on for more than a year.
I’ve asked for answers from Tiktok support, done all their basic troubleshooting, and sent them screenshots and videos of the issue. All I get back are the most irrelevant, unhelpful copy/paste responses from support staff that aren’t even trying to understand the problem.
It’s extremely disappointing to know that an app with virtually unlimited resources can’t manage escalating issues like these to the appropriate departments to get answers to users. Even if nobody knows why I’m having this issue, they could just say that. But the way they respond to user issues truly gives the feeling they’ve gotten so big they don’t care about every users experience. Aside from algorithm and censorship issues with creators getting videos taken down and accounts wrongfully banned, this is something Tiktok really needs to work on. The user experience is lacking.

Developer Response ,

We are sorry you had this experience. Thank you for taking time to reach out to us. Please provide more details using the Report a Problem feature within the Settings and Privacy section of your mobile app or web browser so our team can help resolve this issue for you.

addictive , and very bad to my mental health

I downloaded this app during Covid, and used it mostly positively. I enjoyed the content I was seeing , and it helped keep me entertained during the many months of being stuck bored at home. However, when life did start returning back to normal, my usage of the app didn’t decrease. I was stuck scrolling many times throughout the day, and by the time classes returned in-person, i would still find myself scrolling…even during class with an earbud in. i dealt with some personal issues during 2021 and my feed was beginning to change, relating more closely to what exactly was going on in my own life. i felt lonelier, sadder, and my attention span was becoming terrible- it was affecting how well i performed in school exams, how long i would spend practicing music, and long films became harder to sit through. i felt engrossed with this addictive never-ending cycle of scrolling through short videos…and i decided to finally pull the plunge and straight up delete the app, and delete the THOUSANDS of videos saved to my camera roll, (which i never even re-watched in the first place), and i could almost instantly see an improvement in every aspect of my life. this app literally changed the way my brain worked for quite some time, and now i feel like a new person without it. Please be very aware of the psychological impact this addictive app has on your life…and consider stepping away from its influence.

Developer Response ,

We appreciate you taking the time to leave this review. We value your input and will be sure to share your feedback with our internal teams. We're committed to promoting a better experience for everyone!

Here’s a review !🥰

I enjoy this app a lot and all the thing that you have added is wonderful! The only problem is when you report someone, it doesn’t do much. I think that you should be able to report someone and they would not be able to go on with doing the same thing they did, though thankfully- more than one person has to report the user, but indeed I have an idea you could add! The person should be active on their account at least 3 days so the same person does not report them with different accounts they are making. I suggest this app for many people that should be at least 10, basically double digits due to multiple swears that are allowed on this app. Maybe more edit options like, example; Camera swinging from on direction to the original video. This app is definitely absolutely perfect for people who enjoy making videos for others to see and enjoy! Though maybe make accounts get to the for you page more since its uncommon people search up a hashtag and find your video. Though I absolutely can’t stand this app, it’s amazing! And for another suggestion you should definitely add, make notifications for people messaging you and not allow spam if that is already added to the app, I suggest this app for you if you are looking forward to getting it! Enjoy 😊

Developer Response ,

Hey @Here you are! ! Thank you for taking the time to reach out. TikTok is growing and evolving every day and we couldn’t do it without such loyal and honest fans like you! The way we keep the app and the community working together so well is by being in touch with our users and what they really want. We hear you and are taking your feedback to heart. Please look out for more updates in the future.

I like tiktok but got randomly banned

Tiktok is a very great app that I like and I never hated it until now. Ever since 2020 There’s a lot of racism in the app that hasn’t been stopped a lot of inappropriate info that hasn’t been stopped, but small accounts or accounts that have done nothing are getting banned. Today for no reason I uploaded a video showing the evolution of my pictures, after that i edited my bio and switched accounts. when trying to switch back to my main i couldn’t and it told me that I was permanently banned for violating the community guidelines. I couldn’t Appeal at all I wasn’t underage and I have never posted an rude or racist video that would have caused me to get banned, tiktok has not only banned me but they have also banned my friends for no reason. I just want to know why I was banned and if I can appeal.

that part of my review was in 2020. i am on my 4th account now because i was banned over and over again. they don’t tell you why, and just ban you when you have a height following. i just reached 3k after a year of trying to grow my account. i spent hours crying and figure out why i was banned and they told me it was because of minor safety. i’m 13 and i still get banned for that reason. they said that anyone under 13 is banned but im not. people over 13 just have certain limits. i give them this rating because if they way they treat their users.

Developer Response ,

We are sorry you had this experience. Thank you for taking time to reach out to us. Please provide more details using the Report a Problem feature within the Settings and Privacy section of your mobile app or web browser so our team can help resolve this issue for you.

this app has ruined my life

Back in 2021 i got this app after my friend told me about it. I watched maybe an hour a day which is pretty standard. sitting here now is me who has no spent almost 80% of my waking eyes and breaths on this god awful app. it’s ruined me so badly that i’m up until 4-7 am IN THE MORNING and going to bed and waking up at 3pm. now that school has started i’ve gotten such little sleep that i take naps where i dream about watching TikTok. you may be saying “delete the app” it doesn’t work. i’m sitting here redownloading the app while watching this to get my 20 levels of dopamine my rotted brain needs to function.

Might as well update this about a year or 2 later. TikTok is physically unwatchable now. I go onto the app and every 5 videos is 1 advertisement and a TikTok shop video such as someone reviewing a product. However what is the point of doing all these advertisements and such not just on the FYP but in MY FOLLOWING feed? It is pointless to watch the “following” page of TikTok seeing as creators don’t make money off the views they get from people who watch in that page and not to mention the fact that it’s giving me an advertisement way too often. I get it though, every social media platform will have ads but some times it gets to be too much. This is unfortunately bound to happen as most platforms aren’t concerned about their users, they’re more concerned about making $$$ but that’s just my take on it.

Developer Response ,

We appreciate you taking the time to leave this review. We value your input and will be sure to share your feedback with our internal teams. We're committed to promoting a better experience for everyone!