Screenshots

Description

The updated Tim Hortons app is everything you love about Tim Hortons — now easier, faster, and more personal. Enjoy the convenience of Order & Pay, earn and spend Tims® Rewards, quickly customize your order in the app and find the latest targeted offers -- all through your phone!


Mobile Order & Pay
Select and customize your favourite food and drinks, choose your preferred Tim Hortons location, and pay from the app. It’s now that easy to order your favourite Tim Hortons items from your phone.

Personalized Menu
Add recently ordered items with one tap. Customized orders are saved on your menu so you can get your order just the way you like it.

Tims® Rewards
After just seven eligible purchases, receive your choice of a FREE coffee, tea or baked good. Keep checking for more special offers to come. It’s time to reward your routine!

Scan for Tims® Rewards
A digital version of your loyalty card that you can scan easily when ordering in the restaurant – never miss an opportunity to earn rewards.

Scan to Pay
Save time and pay for your order right from the app -- no need to carry cash or a credit card!

Take Out, Dine In or Drive Thru
Choose your pick-up method. Payment is completed in-app, so you can grab your order to go, or dine in with us. Your choice.

What’s New

Version 2.2.9

In this update, we have updated the look and feel of the app, while keeping the same features you love like Scan for Rewards, Scan to Pay, and Mobile Order and Pay. We have also added the ability to quickly reorder your past orders. We hope you enjoy this new version of the app!

Ratings and Reviews

4.5 out of 5
7.9K Ratings

7.9K Ratings

Talix79 ,

Great idea, but needs support for all menu items

I’d love to be able to reorder my standard 10 sour cream glazed Tim Bits, and my chosen dozen donuts. The app is well laid out and responsive.

Unfortunately, the only Tim Bit option I seem to have is a multi-pack, and the donut selection is missing the raspberry filled frosted donut, not to mention many, many other flavors (eg canadian maple, maple glaze, vanilla cream, etc). I wouldn’t mind if it was just missing the seasonal things like pumpkin spice, but this is unfortunately useless to me as-is.

Here’s hoping for an update to add all the missing items! Alternatively as another reviewer pointed out, a simple notes box to write in the missing items would be a reasonable work around.

I didn’t get to the point of payment, but it would be great if Apple Pay was supported if it is not already. :-)

On a side note, after giving permission to use location to select my nearby store, it jumped straight to picking out items. I was expecting a confirmation of the location selected. As-is, I was nervous that one was automatically selected and I don’t know if it was the right one. However, as I mentioned I didn’t go past selecting items, so maybe that was handled later (but if so, why ask for location permissions up front?).

BFSEsq ,

Doesn't work.

I rarely write reviews but this app has frustrated me time and again. I keep coming back to it hoping they've fixed the problems, because I love going to Tim Hortons, but it's just useless. The system is terrible: you can use Apple Pay to add money to your virtual Tim Card, but to order online you NEED to take the money from the Tim Card, and you can only refill from your bank account in minimum $5 increments. This seems designed to get you to leave little amounts of money stuck in the app to encourage you to keep ordering. On my last try, I could not get Apple Pay to even connect correctly, and couldn't reload the card, so I couldn't order online. Also, this is an app made for Canada with very little attention paid to US customers, which can cause real problems. It's supposed to choose CAD or USD based on your location but this didn't work for me; despite being 40 miles into Michigan from Canada, in the past the app interpreted all amounts as Canadian dollars. It would add $5 CAD to the virtual Tim card, which ended up being like $4 and change in USD. My bank then hit me with an international exchange fee. It was as if I had actually visited a Tim Hortons location in Canada. It's been a lot of stress; for a chain this big, I'm surprised how buggy this app is.

rgallowayEPA ,

Preferences

I like the convenience of being able to order through the app. A couple of things I would like to see improved are in the app there is no option to have certain things such as a plain croissant toasted and add butter to it, there’s is no option to add sauce/dressings to breakfast sandwiches, no option to really customize your order to your liking by being able to add/drop condiments or other things to your order. So when I place my order and go into the store to pick it up I have to tell them at that time that I want the croissant toasted with butter or can I have chipotle sauce for my breakfast wrap which by that time they have already made the wrap so they give me little cups of sauce and the I have to unwrap the wrap and add the sauce. Also the store doesn’t have any control over the app so when it comes to their inventory that is an issue as well....sometimes I’ll order something from the app and get to the store and they say oh we don’t have such and such right now or we don’t have that at this store. Just a few things that would make ordering through an app even more convenient and add to good customer service.

Information

Seller
Tim Hortons
Size
44.4 MB
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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