Tinker DIY 4+

The Interface works really well and the pricing is super cheap but you can’t SEARCH for a mechanic that specializes in your Brand, Model and Year of your car.

While I was connecting to a possible mechanic I saw what their Brand experience was and if it wasn’t my brand (2004 Subaru Forester) I would hit the button to hopefully find a mechanic that DID have the Model experience I was looking for. It shouldn’t be that random.

Hi Justin,

At Tinker, we're passionate about making car ownership a breeze! We offer a reliable and convenient way to manage your auto needs, and your feedback is invaluable to us.

Exciting things are coming! Our team is constantly working on upgrades that personalize the app experience to better fit your needs. Stay tuned for upcoming features!

In the meantime, we'd love to hear from you! Share your ideas and thoughts at support@tinkerdiy.com.

I tried to call sat on the call for 20 minutes waiting. When one did answer they never actually connected to the call and then just hung up. I got charged for a call that wasn’t even worth making cause they didn’t answer.
Edit/update: I wrote an email June 10th, 2024 asking for help as to what happened.
Edit/update: I have personally spoken with the customer support team for the app. Today June 14, 2024. They said that what happened with me was a bug/glitch in the system. They have put out an update to help fix and patch this bug. They also are an incredible team. They even made it right with me. After they reached out they comped me a few calls as an apology for what happened. They are an amazing team and business!!! Hats off to y’all!! Thank you!!!!

Hi Michael,
We apologize for your experience. A member of our support team has reached out to you on June 10th. If you don't see our email, please send us a follow up email at support@tinkerdiy.com

We really care about your experience and would love the chance to make the situation right. We look forward to chatting with you!

**with all due respect, my comment is due to the fact that I was told I was chosen as an expert and even provided a mailing address for the Hat and T-shirt and then MONTHS later I was sent an email stating I was not chosen which is very misleading and confusing. But if I wasn’t chosen due to the skills I stated I have then that’s that. And that’s why I suggest an improvement in communication. ORIGINAL REVIEW>>>>**I want to start off by saying I never tried the app itself as a DIYer I am speaking regarding my application to be an expert!!**
So my review is based on my experience on applying to be an expert, I applied initially in 2024 October and have just been notified today that I was not selected based on their decision, this was after months of emails asking them for a status update. I hope that they are able to work on improving on communication with applicants. Hope I can use the app for my benefit one day

Hi Elliot! Thank you for sharing your feedback! We understand your frustration and appreciate your patience throughout the application process. Our goal is to ensure that every applicant has the expertise required for the role, which sometimes involves multiple steps and careful consideration. We did attempt to reach you via email, but after not receiving a response, we weren’t able to move forward. We’ll take your comments into account as we continue to improve our communication process, and feel free to reach out to us at support@tinkerdiy.com if you have questions!