Tinker FCU ٤+

Intensely dislike the new Credit Card portion. I don’t like the fact that the stupid software does not recognize my one and only credit card. I have to select credit cards, then pick my only credit card. Then I can’t see my transactions. Since Covid started the majority of my money transactions are via credit card. Now I have to go thru extra steps to see my transactions. Then I have to set exact settings between Pending/Posted/View All…. to see what I want to see. I do like the Date Range & Category option. Hoping it will make my Charitable giving for taxes easier to do, although I could do that before with the hard copy credit card summary provided.

I can point out several flaws within this app that has resulted in a tremendous confusion on my part that I’ve had to recently break out the good ole paperback checkbook balance ledger and start going back in time by writing everything down. Understandably it is my responsibility to balance my money in which has been poorly executed over the last 2 months during this upgrade but I can honestly say that without a doubt, this app “upgrade” performs so poorly that I assume to not have it at all. It is my fault for relying on the old apps’ accuracy and details, not to mention the missing display feature calculation/deduction amounts not showing on the new app…. I have to wonder why the lack of transparency is being conducive to my bank getting hundreds of dollars in nsf fees. I have been in a depression which I fear I will never get out of since the loss of my mother, loss of my career since 2020 and find it disheartening that in every direction I take in life, technology gets the best of me. Thank you and have a pleasant day.

Unfortunately, the data associated with my accounts is not accessible in this “updated” app. I routinely make transfers to and from both of my TFCU accounts. This app does not have the accounts linked as they were in the past. I spent a lot of time searching for the way to fix this error and then filling out the required information. Then I received the message that my accounts are now locked in the app, and I’ll need to contact TFCU. So I tried accessing the info online, and this is no longer an option… all transactions must now be completed in this app… which isn’t working properly. Tried contacting TFCU directly and received the message that they are experiencing “larger call volumes than usual”. Please reactivate the former app until this one works correctly.