Titan: Managed Investing 4+

Great app, great potential, smart and humble team

I’ve been an early customer of TitanVest. I invested a small amount with them to get a sense of what product their offering and how they plan to make their customers (and themselves) successful. I’m about 20 months in and have been gaining more confidence if them managing my money and the company they want to build. I get less excited about passive investing - I have those accounts too but it’s not hard to buy index funds and ETFs. I think taking a bolder approach like investing in 20 stocks require greater scrutiny in which Titan does. After watching them invest and wealth of information they provide their customers on their investment angles and analyses, i really believe this is a great product that will accelerate your learning curve and sets you up to earn quality returns.

As for the app, it’s got great potential and access to human readable research as a great plus.

Continue the hard work, TitanVest team.

Worst compared to other apps!

I have been using the app for about 3 months, all good. But suddenly after 3 months they realize that they need to verify identity, and they lock your account without giving any prior notification. You don’t actually come to know that the account is locked until you try to login, and suddenly you receive and email that it is a routine check up. Well they keep deleting the reviews every after I post it. Customer Service: they are okish. They reply once every 24 hour. They mostly reply what they want to irrespective of what we ask. And another thing, suppose you ask 2 questions, they will reply to one question in first 24 hours and may reply to next question next day. It has been 36 hours and yet they haven’t responded yet. So in all, I would say just put a little in your portfolio in Titan and invest the rest somewhere else. It will be frustrating to keep waiting for the response from the customer service and their custodian partner!! Mine review is still in progress, 48 hrs and counting!! AVOID TITAN!! One more point, even if you sell your entire portfolio and they are not happy they will cancel the process 2 days later and give out some Wierd reasons which makes no sense. My account is still in verification process 168 hrs have passed and still no update!! Customer service doesn’t even respond anymore! Best advice is stay away from Titan

Developer Response ,

Our team is here to help. Please follow up via support@titan.com if you need any further assistance and we'd be happy to look into this for you.

Scam Investment Application

This application actually it was built very well. However, it’s clear that the investment team struggles with understanding portfolio management and hedging, especially during times of volatility. Instead of providing investment protection, they send out videos explaining why their team is losing your money. Their monthly cost for service (five dollars) would make sense, if they were making more than that for you each month. Instead, they’ll charge you five dollars per month to lose your cash real time.

Lastly, after keeping my funds in for about six months, while trying to withdraw my money, they stated that the remainder of my funds would be sent back but not guaranteed at the amount in the application. Instead, they refunded my money about 75% of what was invested in the application.

Could go on and on about how most hedge funds struggle with even beating the S&P 500, but instead – there are other applications that do work better, and value your investment. Betterment would be one of these. After investing in both titan and betterment at the same time, with the same amount of money, Betterment actually performs better than Titan. And they don’t charge you for losing your money! much better deal. Thanks for nothing!!

Developer Response ,

Hello,
We think you may benefit from a call with our Investor Relations team to better understand our strategies and how we're thinking about the long-term. Feel free to reach out to support@titan.com and we can get that set up for you.