iPhone Screenshots

Description

Toktiv is a companion app for your Twilio account to make and receive calls and SMS. Toktiv is free to use as long as you have an active data connection on your device. However, you or your organization will, have to pay the charges incurred on your Twilio account for making and receiving calls and SMS.
There is no hassle of remembering username and password for Toktiv. You can choose your Office 365 or Google accounts to sign in.
As an administrator, you can add as many users as you want to your Toktiv account. You will be able to manage the Board Number for Toktiv and a 4 digits Extension Number for each of your users. You can also assign a Direct Number for each of your users, in addition to an Extension Number. You can enable or disable users as well through the Toktiv app. You can also setup a URL for Call Disposition and choose which Call Parameters need to be passed on to that URL. This will enable your users to add Call Dispositions to any external CRM or Customer Service systems that you may use.
As a user, you can make and receive calls through Toktiv app. You can also send an receive SMS. This is subject to the permissions granted by your administrator on your organization’s Twilio account. The call history for the last 7 days is pulled from Twilio and shown. You can also quickly view your device contacts from within the Toktiv app, to make quick calls to your contacts. If your administrator has enabled call recording on Twilio, then you will also be able to listen to your call recordings from the Call History. Cal Disposition can also be made from the Call History if it has been enabled by your administrator on Toktiv app.
Please note that the call quality will depend on the internet speed capability on your device.

What’s New

Version 2.5

- UI Enhancements
- Bug Fixes

Ratings and Reviews

2.5 out of 5
15 Ratings

15 Ratings

rabbycse ,

Needs more development.

Notification doesn’t work. If notification doesn’t work it makes the app useless. So my suggestion is resolve notification issue as soon as possible.

Simeon76 ,

I’d Give 10 Stars If I Could!

his App is AMAZING ! I initially had some issues getting it to fully work properly on my iPhone. However, support reached out to me within an hour of contacting them and helped get everything running. Sandeep and Shivaprasad have EXCELLENT customer service. I’d give 10 stars if I could.

pypiper ,

Perfect

Five stars. Does what it’s supposed to. For one, it’s simple to make outbound calls from an iPhone from one of your Twilio phone numbers (e.g., the caller id will display the selected Twilio phone number rather than your personal phone number).

App Privacy

The developer, Flatworld Edge LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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