Tomato.mx - Food delivery +12

Name: Tomato.mx - Food delivery
Rating: 4.8 (212 reviews)
Author: Tomato.mx

Tomato.mx

Desenvolvido para iPad

- 4,8 • 212 avaliações

- Grátis

Descrição

Are you hungry? The best restaurants and shops of Tulum are available for delivery via Tomato.mx

Tomato.mx offers the best online food delivery in Tulum when it comes to ordering your favorite meals and drinks.

You can choose from the most famous restaurants and shops making it easy to find the foods and drinks that best fit your tastes and preferences.

Our service offers you the convenience of enjoying unique dishes without leaving home, office, or even your seat.

28 de jun. de 2024

Versão 3.5

We release updates for Tomato.mx app constantly to deliver you a better experience and performance day by day. Here you’ll find the latest updates:

- Minor bugs

Enjoy using our app? Share your experience with us, your feedback help us to improve!

4,8 de 5

212 avaliações

Surprisingly good

This app is a life saver here in Tulum! I ordered quite a bit and faced no issues. I actually kinda like the app itself- its barebones and minimal, yet gets the job. Kudos to the team that built this!

Restos “always busy and not taking orders” hmmm

This app is super suspicious – I have tried countless times and everything is fine until I go to put my credit card in (US visa then Mastercard, then cash) and then it says they have “suspended taking orders and to try back in 10 to 15 minutes”. Super suspect - why it doesn’t come up until I finish putting my credit card number – US credit card. Even if I say cash, it says orders suspended. I have tried with six different restaurants at 9:30 PM. This is crazy.

Hello! We apologize for any inconvenience you may have experienced. Due to high season and high demand as I see you tried to order in the most busy hours, we have had to temporarily pause our service in order to maintain the quality of the deliveries. We understand that this may have caused frustration and we want to assure you that we are doing everything in our power to ensure that our service is up to your expectations. Our customer support always there to help and assist with your orders. We apologize for any inconvenience this may have caused and thank you for your patience and understanding.

Worst delivery app I’ve ever used

This is the most trash app I’ve ever used, nothing works. There’s no way to contact the driver or the restaurant . Only reason people use it is because they have a monopoly in tulum.

Hello! We are sorry for your experience, but you can contact our customer service easily from the app, it’s strange you didn’t find it because you can do it from the help section and also when you have an ongoing order, you can contact us with a simple click. Our customer support agents are always there to help, if you can tell us more what made the difficulty for you, we can check it and help you to sort out any problems you have had.

Tomato.mx, responsável pelo desenvolvimento do app, indicou que as práticas de privacidade do app podem incluir o gerenciamento de dados conforme descrito abaixo. Para mais informações, consulte sua política de privacidade.