TomTom GO Navigation 4+

I’ve tried Waze, Apple Maps, Google Maps, and various others on the store and this is by far one of the most polished. The subtle overlay of buildings in 3D is a nice touch.

There’s only one reason I’ll be sticking with my current map app over TomTom Go: there is no automatic turn by turn direction list in Car Play mode. You can click through settings / current route / instructions to see a list but it doesn’t auto update and is a little cumbersome. By default, CarPlay just shows a map on the car and phone screens. It’s just enough of an inconvenience to keep me from subscribing currently and using as my main nab app, but I’ll be watching future versions.

If you don’t use Car Play, this is one of the best navigation app around.

Hi there, We are grateful that you took the time out to leave us a review. We rely on input such as this to make us aware of things that can be done better. We will make sure to work on your feedback. Please let us know if there’s anything we can do to improve your driving experience. Thanks' ^Harry

I think I’ve tried every navigation system that is ever been available. I have to say that this one was absolutely the worst. I went ahead and signed up for the trial, because I wanted to see if maybe it was worth paying the money, if it was that good as an app! However, the first thing I found in firing it up, was that the maps look faded and hard to read. I installed it on an iPad but it doesn’t size to the iPad without just doubling it. that’s not that big of a deal since I normally would be using it on my phone, but I still found it interesting. But most profoundly, I live on a cliff and the navigation starts down at the bottom of the cliff where there’s a road, and navigates me to where I want to go from there, except that I’m not down there. I fired up a couple other navigation apps to make sure that it wasn’t a problem with the GPS correctly identifying where I was. But they all did it correctly. I went back to TomTom and it still showed my current location at the bottom of the cliff. Extremely disappointing. And hard to read. there were a number of other features I was looking to see if it had, but it was lacking features available on other platforms. And for them to be charging as much as they are, I would’ve expected a MUCH better application.

Hi there, we sincerely regret for the unintended grievance caused. At present, the app is only designed and tested for use of iOS smartphone's so we cannot guarantee yet if it would properly on the iPad. For investigation purpose, Could you please confirm if you experienced the GPS related issue on iPad only or iPhone as well? Thanks' ^Harry

I really wanted to give this app a top rating but I can’t. Unlike prior versions, the current version of this app when used with Apple CarPlay is way too unstable. It often freezes and requires a restart while driving which is annoying and sometimes very difficult to do safely. No other CarPlay navigation app I have ever used has frozen even once. Also, a strength of this app had been its ability to guide to an alternate route when traffic warrants. Several versions ago they got rid of this and replaced it with a green line on the screen showing a faster route but without the audio guidance. This requires the driver to study the screen, usually in heavy traffic, to figure out the alternative and follow it, a task that is often difficult and dangerous while driving, making this feature useless. There is a lot to like in this app but tomtom has a lot of work to do to get it to top tier.

Team tomtom
I have already tried deleting and reinstalling with phone reset. I am using an iPhone 7 with iOS 14.7.1. What is the timetable for getting this fixed? Also, what about my second point regarding rerouting enroute due to traffic? Is there any intention and timeframe to fix this?

Dear User - We apologize for the inconvenience and understand your frustration. We are closely monitoring all crashes and improving the stability of the app in every version. Please ensure you've downloaded the latest version of the app. As a last resort, please try re-installing. Please note: you will need to log in again to your TomTom account after reinstalling. If you still face the same issue please let us know. ^Allen, TomTom Team